Sinopsis
Welcome to the Conquer Local podcast, hosted by Chief Revenue Officer at Vendasta and international sales educator George Leith. On this podcast, you'll get insider content geared specifically toward helping you better serve local businesses, from interviews with industry experts and stories from the SMB trenches to fireside chats and data-backed case studies hot off the press, as well as exciting new ideas to improve your digital revenue dramatically. Subscribe now to start conquering.
Episodios
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518: Digital Accessibility | Ty D'Amore
04/05/2022 Duración: 26minTy D'Amore, VP of Strategic Partnerships at AudioEye Inc., joins the podcast this week, talking about digital accessibility. 20% of your addressable market will have a disability that alters their digital experience. It’s not just necessity platforms that need to adjust- this is a statistic for customers of any industry you happen to be operating in. Being proactive with digital accessibility can reduce liability and unfortunate conversations with clients and allow you to prepare for the maturing legislation and guidelines, saying that this is a necessity for conducting your business digitally. We see large organizations turning down contracts because partners aren’t confident in stating that they are digitally accessible, and this is the new business environment we are entering.Tyler D'Amore is a leader in the accessibility space and a vocal advocate for digital inclusivity. Ty possesses an in-depth understanding of the legal and technical demands of ADA-related digital accessibility requirements. He
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517: Everyone has a Seat at the Table of Culture | Paul Epstein - Part 2
27/04/2022 Duración: 22minGet ready for the second part of the 2-part series with Paul Epstein. The main takeaway for this episode is the Head, Heart, and Hands equation. As you go through your day, pay attention to those decisions that either your head or heart aren’t on board with. Then dive deeper into why one or the other isn’t fully committed to the decision to either stop the action or move forward and let your hands get into action. At one point, there was passion, drive, and genuine enthusiasm for any idea. So, how do we reconnect to get to the original purpose point? Crack the code of purpose- logically repurpose the vision or goal to get your head behind the cause or create a new story around it so your heart can reignite.To quote Paul, “life began when I started to live life on purpose.”Paul is the host of The Playmakers Podcast: ON PURPOSE - It's an all-access pass to a purpose-centered tribe of leaders in business, sports, and life who are on a mission of meaning and impact. The show takes purpose from an out-of-reach
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516: Everyone has a Seat at the Table of Culture | Paul Epstein - Part 1
20/04/2022 Duración: 22minGet ready, Conquerors, joining us for part 1 of a 2-part series - Paul Epstein. He is an expert in leadership and organizational culture with nearly fifteen years of experience as a professional sports executive for multiple NFL and NBA teams. As Founder of Purpose Labs, Paul is on a mission to impact millions of lives by sharing his message of Playing Offense as an author, keynote speaker, business coach, and leadership trainer. Paul and George discuss what it means to have a Bias for Action in leadership and where culture begins. Is it top-down? No, everyone has a seat at the table of culture.Paul is the host of The Playmakers Podcast: ON PURPOSE - It's an all-access pass to a purpose-centered tribe of leaders in business, sports, and life who are on a mission of meaning and impact. The show takes purpose from an out-of-reach North Star to a practical and tactical exploration of how we can step into each day, ON PURPOSE, where life no longer happens “to us”, it begins to happen “for us”. You’ve talked a
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515: 10 Best Business to Business Prospecting Methods | Master Sales Series
13/04/2022 Duración: 23minGeorge Leith is a lone wolf this week, ready to share his industry secrets for the 10 best business-to-business prospecting methods. We know how draining prospecting can be, ensuring that new opportunities are constantly added to your funnel. You need to be a hunter, partner with other organizations, and deliver a message that's short and to the point. It's easy to get lost in these numerous communication channels, and operating uniquely in each can be tedious. You have probably heard of the items on our list, but George's use-cases and methodologies will provide you with an entirely new perspective on them. In this episode, George goes in-depth on the following B2B prospecting methods:Face to FaceEmailWebinars and Virtual EventsNetworkingReferralsCold CallingContentAdvertisingMailRelationshipsThis episode is about taking care of clients. If you run a good business and take care of your clients, they will feed you. Conquer Local is presented by Vendasta. We have proudly served 5.5+ million local b
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514: Current State of Vendor and Media Company Relations | Martin Kristiseter
06/04/2022 Duración: 26minMartin Kristiseter joins George Leith this week to discuss the current relationship between vendors and media companies, automation, and the adoption of streaming. Martin is the Managing Director at Compulse, a marketing technology and managed services company that makes omnichannel advertising more efficient and profitable for local agencies and media companies. Prior to joining Compulse, Martin led innovative digital media initiatives at a number of companies, including Marketron, where he developed a reputation as a leader who can take a vision and turn it into a reality. Compulse and Vendasta can both strongly agree on a few things:Lower take rates are important in empowering businesses to Conquer LocalAutomation is absolutely necessary for agencies to succeedStreaming is here to stay, and accessing this source of communication is imperitive in remaining relevantConquer Local is presented by Vendasta. We have proudly served 5.5+ million local businesses through 60,000+ channel partners, agencies to enterp
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513: Advertising vs. Marketing; Video is Your Best Friend | Gordon Borrell
30/03/2022 Duración: 42minGordon Borrell is the Founder of Borrell Associates Inc. and is considered the local media industry’s leading analyst. He is ranked in the top 2% among Gerson Lehrman Group’s 150,000 consultants worldwide and is quoted frequently in advertising and media trade publications, as well as The Wall Street Journal, The New York Times, Ad Age, Forbes, and other publications. In this episode, Gordon discusses advertising's evolution into marketing. Marketers young and old need to realize the unique advantages they each have and work together to fill in gaps. Just as emerging platforms like TikTok are skyrocketing brands- radio, print, and television still have their place. We've experienced 2 prior waves, being; search and social media. Gordon goes into detail about the 3rd wave of marketing which is video. Brands that can adopt this way of communicating will be leading the marketing atmosphere in 2022 and the next several years. Your audience can find you- they are aware that you exist- now they want to get
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512: The Future of Customer Experience | Steven Van Belleghem
23/03/2022 Duración: 26minEven local competition has become international in 2022. Consumers are smart, informed, and intrinsically motivated to find the best offering for their wants and needs. So, how do we compete? How do we stand apart from the other businesses in our corner? This is what we're conquering today. Steven Van Belleghem is a global thought leader in the field of Customer Experience. His passion is spreading ideas about the future of customer experience. He is the author of multiple international bestselling books including ‘The Conversation Manager’, ‘When Digital Becomes Human’, ‘Customers the Day after Tomorrow’, ‘The Offer You Can’t Refuse’ and a technology thriller called Eternal. In this week's episode, Steven highlights; how 5% of customers are a pain although we mustn't make decisions based on them, the misconception that digital is taking over the human side of business, and how to overcome challenges in creating content to grow your following by the thousands.Conquer Local is presented by Vendasta
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511: 11 Mistakes Customer Success Professionals Should Avoid | Master Sales Series
16/03/2022 Duración: 16minAnother master sales episode brought to you by your favorite sales leader, George Leith. Today he lays out the 11 (straying from the round numbers because it's that important) mistakes customer success professionals should avoid. George has dedicated a massive part of his career to serving customers. In that time, he's seen the good, bad, and ugly. Today he's going to go over what he thinks are some of the most common mistakes. Think of a common practice like using jargon. We maybe don't want to sound as though we lack knowledge, so we use this industry-specific knowledge. However, our customers likely don't know these meanings. In an attempt to be perceived as in the know, our clients may not say that they don't understand. So, when trying to create a better client experience, we've actually tarnished the relationship. Avoiding these will absolutely cement stronger relationships with your customers, build trust, help you establish authority in your niche, and make your life a lot
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510: Why Salespeople Need To Behave More Like Doctors | Keenan
09/03/2022 Duración: 27minKeenan joins George Leith this week on the podcast. Through his business, A Sales Growth Company, he has helped companies increase sales by 300%, positioned companies to raise millions of dollars in funding, rebuilt sales cultures, implemented ABM strategies, built sales teams for multi-million dollar mergers, and stopped negative sales growth for all types of companies, from start-ups to Fortune 25. In this episode, he provides his unique perspective on CRMs, who own the success in a coach and coachee relationship, and a new communication style to increase productivity. You can view his passionate, daily videos by following the hashtag #KeenanVids on LinkedIn but today we’re going to give you the whole package here on the Conquer Local Podcast.Conquer Local is presented by Vendasta. We have proudly served 5.5+ million local businesses through 60,000+ channel partners, agencies to enterprise-level organizations. Learn more about Vendasta and we can help your organization or learn more about Vendasta’s Affilia
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509: Human Resources In A World With No Physical Boundaries | Lauren B. Jones
02/03/2022 Duración: 26minLeap Consulting Solutions, Founder, Lauren B. Jones joins the Conquer Local Podcast to discuss human resources' massive shift in our everchanging environment. This entails remote working environments, hiring across the globe for your organization, building trust in your organization, and being proactive in acknowledging when your employees are crushing it. Lots of great takeaways and an overall brilliant conversation with HR tech super nerd, Lauren B. Jones. Lauren B. Jones has been a leader, influencer, and innovator in the staffing industry for just over 24 years. Her focus on mindful and responsible usage of technology in the human capital industry is helping businesses align their future desires with the technologies of today all with a singular focus in mind - keep the process human. She founded Leap Consulting Solutions with the intent of supporting businesses in adding clarity to the steps required to digitally transform with excellence. Lauren has been named Top 15 Staffing Professionals to watch
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508: Vendasta Acquires MatchCraft | Sandy Lohr, Brendan King
28/02/2022 Duración: 22minOn January 11, 2022, Vendasta, our organization, announced the acquisition of MatchCraft from Advance Local. MatchCraft is a leading global software company specializing in search, display, and social media advertising solutions for digital marketing agencies and resellers who serve small- and medium-sized businesses (SMBs) at scale. Brendan King, Co-founder and Vendasta CEO says the following:“MatchCraft and Vendasta have been longtime friends, and we’re fortunate to have them join the Vendasta team... This partnership will bring MatchCraft’s enterprise-level technology to all our channel partners, allowing them to have a superior technology stack only large companies could previously afford. We know MatchCraft exceeds expectations because we hear it from many of their partners—who happen to be our partners, too.”The deal marks an acceleration of both companies’ strategic growth plans, which aim to enhance and expand technology offerings for the benefit of partners and their SMB clients around the world. The
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507: How To Think More Profitably As An Agency | Marcel Petitpas
23/02/2022 Duración: 30minMarcel Petitpas is the CEO & Co-Founder of Parakeeto, a company dedicated to helping agencies improve their profitability by streamlining their operations and reporting systems. He’s also the fractional COO at Gold Front, an award-winning creative agency in San Francisco working with brands like Uber, Slack, Keap, and more. As well as the head strategic coach at SaaS Academy by Dan Martell, the #1 coaching program for B2B SaaS businesses in the world.Today he's going to dissect agency profitability. This is a coast-to-coast breakdown on the financial aspects, how to manage time, and how to approach clients. Everything you need to increase margins and scale your business is in this episode of the Conquer Local Podcast.Conquer Local is presented by Vendasta. We have proudly served 5.5+ million local businesses through 60,000+ channel partners, agencies to enterprise-level organizations. Learn more about Vendasta and we can help your organization or learn more about Vendasta’s Affiliate Program and how o
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506: Price Negotiating; A masterclass for sellers | Chris Croft
16/02/2022 Duración: 46minLeading expert on time management and selling negotiations, Chris Croft from Chris Croft Training and Management joins us again this week to discuss price negotiations. He is one of the most viewed authors on udemy.com and on Linkedin Learning with 36 courses, 24,000 views a day, and 18 million students in total. His Negotiation Skills course on udemy is the most popular negotiating course in the world. Most negotiations are from the buyer's perspective. We're flipping the script today. SMBs and agency owners especially need someone rooting for them. Here's how to become more confident in charging what you're worth. Actually, it's more than charging what you're worth- here's how to get what you're worth. Listen to Chris' Top 10 Price Negotiating Tips for sellers in this week's episode, and find them listed here:Set a walk-away pointBuyers have weaknessesSay 'no' the first timeInstead of 'yes' or 'no'... negotiate!Try not to open firstDon't op
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505: Time Management: Life Is Long, Here's How To Get Your Time Back | Chris Croft
09/02/2022 Duración: 29minLeading expert on time management and negotiations, Chris Croft from Chris Croft Training and Management joins us this week for part 1 of a 2-part series. He is one of the most viewed authors on udemy.com and on Linkedin Learning with 36 courses, 24,000 views a day, and 18 million students in total. His Negotiation Skills course on udemy is the most popular negotiating course in the world. This week he joins George Leith to discuss time management. Chris has this brilliant ability to make the impossible very attainable through incredibly clever tactics and his realist approach to taking on projects. We are all very busy, and time is historically known as being a "scarce resource". Let Chris guide you into finding its abundance in this week's episode of the Conquer Local Podcast.Chris' 5 choices you have for getting more time:Say no - ie. "I can't do it."Negotiate - ie. "I'll do it, but only if this..."Say yes and give it to someone else - ie. establish a trusted team yo
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504: Zero-Waste Marketing and $100,000+ Websites | Andy Crestodina
02/02/2022 Duración: 35minAndy Crestodina started building websites in the early 2000's with a roommate and to this day has not pivoted. Through what he likes to call "zero-waste marketing" (and doing phenomenal work) he has turned this into Orbit Media Studios; a 48 person, ~$7million project-based yearly revenue business. His LinkedIn newsletter "Digital Marketing Tips" has accumulated 120,000 subscribers in its first year and he has facilitated $600,000 worth of digital marketing services donated through Chicago Cause, a nonprofit he helped create.Andy Joins George Leith this week to discuss account-based content marketing and webinar building through LinkedIn, zero-waste marketing and how to align sales and marketing teams, and meeting what you know will work vs. what the client thinks they need. Conquer Local is presented by Vendasta. We have proudly served 5.5+ million local businesses through 60,000+ channel partners. Learn more about Vendasta and we can help your organization or learn more about Vendasta’s
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503: Anatomy Of An Entrepreneur | Master Sales Series
26/01/2022 Duración: 10minThis week, renowned sales leader and your host, George Leith goes over the anatomy of an entrepreneur. Every entrepreneur is different. We all have certain skills and capabilities that we have specialized over the years that are unique to our craft and our own grind. George Leith goes over 8 underlying characteristics that he has seen successful entrepreneurs exhibit and relates them to his own experiences. As you listen to this episode, note the anatomy highlighted and cross-reference it with your own strengths and weaknesses. Are there aspects you could improve on or have you checked off the entire list? Lastly, understand that everyone is unique. If some aspects of the anatomy highlighted don't come as easily, that's when we build a complimentary team to take us to the next level.The anatomy of an entrepreneur as discussed in the episode:Calculated & LogicalMotivated & FocussedConfident& OutgoingRisk-taker & CourageousStrong Work EthicCreative & InnovativePatient & Persisten
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502: The ABCDE Of Marketing Re-Invented, Part 2 | Rishad Tobaccowala
19/01/2022 Duración: 18minBack for part 2. Last week Rishad Tobaccowala gave us some insight on staying human in the age of data. This week, he's expanding that conversation by discussing what he calls the "ABCDE of Marketing Re-invented" (access link for Rishad's blog). Rishad's ABCDE framework for how marketing has changed and continues to change is used as a way for him to help guide people he advises. He believes that this is the future of marketing, below are descriptions for his framework as discussed in another can't-miss episode:a. Audience: Who we are marketing to, how we find them and their mindset has shifted greatly over the past decade.b. Brands: Brands continue to be important but the way they are built is changing greatly. Today Experiences, Purpose, and Employee Joy matter the most in building brands. These changes explain the long-term secular decline of advertising and communication but the renaissance and rise of marketing.c. Content: Content has always been a key to marketing. The three big
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501: Staying Human In The Age Of Data, Part 1 | Rishad Tobaccowala
12/01/2022 Duración: 30minRishad Tobaccowala is an author, speaker, and advisor with four decades of experience specializing in helping people, organizations and teams re-invent themselves to remain relevant in changing times. Rishad’s best-selling book “Restoring the Soul of Business: Staying Human in the Age of Data” was published globally by HarperCollins in January 2020 and focuses on helping people think, feel, and see differently about how to grow their companies.In the first episode of a 2-part series, Rishad is going to go over restoring the soul of business and what it means to remain human in an increasingly digital landscape, the 6 C's in how to navigate change, and curing your inner dinosaur disease. As mentioned in the episode, the 6 C's include: Cognition, Creativity, Curiosity, Collaborate, Communicate, Convince.Conquer Local is presented by Vendasta. We have proudly served 5.5+ million local businesses through 60,000+ channel partners. Learn more about Vendasta and we can help your organization or learn more ab
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500: Creating Confidence: Auditioning For The Role Of Yourself | Heather Monahan
05/01/2022 Duración: 26minHeather Monahan is a best-selling author, keynote speaker, TEDx speaker, and Board Member of Healthlynked Corporation. As a former C-suite executive in media, she was named one of the most Influential Women in Radio in 2017, and Thrive Global named her a Limit Breaking Female Founder in 2018. Heather’s podcast Creating Confidence is a Top 100 show in the Business category on Apple Podcast. Heather was named one of the Top 40 Female Keynote Speakers of 2020 and Top 50 Keynote Speakers in the World 2022 by Real Leaders and her new book Overcome Your Villains is available now.Heather joins us this week to propose the idea of auditioning for the role of yourself. It's a new year, and entering a new year typically comes with some new goals and ambitions. These require a new set of habits, routines, and a shift in mindset. How do we maintain and rewire ourselves in a manner that will finally allow us to take those steps necessary to accomplish what we desire? Listen to Heather layout what made her realize she w
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451: 2021 Year in Review | Brendan King
29/12/2021 Duración: 28min2021 was a historic year for Vendasta and the Conquer Local ecosystem. In this episode, Vendasta CEO and Co-Founder, Brendan King takes us through it all with a 2021 year in review. Brendan and George Leith discuss macroeconomics and how inflation is building, robotic process automation (RPA) and how we leveraged it to win in 2021, and the big topic of adapting to change. As always, we ask Brendan King what's in his incredibly accurate crystal ball. This year he's seeing images of robotic process automation, inflation, and how technology and automation can help with this, and possibly the "end" of Covid in 2022. Adaptation continues to be the name of the game and in 2022 it will be absolutely necessary. However, small businesses can pivot and adapt faster than anyone and will continue to win the day. Thank you all for a record-breaking year with the Conquer Local Podcast. It has been with great pride that we continue to bring you the best of the best, ensuring you have the resources and knowle