Uc Today - Out Loud

Rob Scott from UC Today speaks to Chris Aylott, Head of Product, Union Street about the year ahead and what reseller opportunities exist from a billing perspective.Discussion points include:current market conditionshow to tackle rising costsgrowth opportunitiesmarket consolidationUnion Street product roadmap 2023

UC Today's Ryan Smith hosts Marco Cortese, President and Sales Manager, Mida Solutions. In this session we discuss the following: Why did Mida Solutions start work on achieving Microsoft certification? What are the key features of Mida Solution's Compliance Recorder? What are the key features of Mida Solution's C3 Contact Centre? As the first Italian ISV to achieve Microsoft Teams certification for these types of products, how did it feel?

UC Today's Ryan Smith hosts Vin La Rocca, Senior Vice President for Amercias and EMEA, HP Hybrid Work Solutions.In this session we discuss the following:What does Vin predict for the hybrid work landscape in 2023?How important is company culture when making the switch to hybrid work? Why does Vin expect to see a growth in 'hotelling' throughout 2023?  

UC Today's David Dungay hosts Samuel Tourbot and Laurent Bouchoucha from ALE together with Irwin Lazar, President of Metrigy.In this session we discuss the following:What are the biggest Network challenges for IT teams when it comes to digital transformation?From an IT management perspective, how much time are we losing through inefficient technology?Do customers need to choose between UCaaS and CPaaS? Can they have both? As our UC platforms become more integrated, what does this mean for data and security?

UC Today's Tom Wright hosts Jonah Fink from net2phone.In this session we discuss Jonah's 5 big prediction for the UC market in 2023.

UC Today's Tom Wright hosts Tony Graham from Plivo.In this session we discuss the following:What is STIR/SHAKEN and how does it impact customers? What challenges to businesses face to be compliant? What is Plivo doing to help businesses achieve compliance?

UC Today's Tom Wright hosts Daniel Leubitz, Head of Product, UCaaS at net2phone.In this session we discuss the following: What goes into building a brand-new calling server and what's the rationale behind undertaking such a big project? What benefits can customers expect to see? How important was security and reliability in the process?

UC Today's Ryan Smith hosts Andreas Hipp, CEO and Co-Founder at Cataleya. In this session we discuss the following: What is the use case for a global voice network? The deployment options available to organisations. What commercial models are available? If any, what are the scalability limitations?

In this session, we discuss the following:How are Zoom customers responding to Zoom Apps so far?What is Zoom curated Essential Apps and who's it for?Zoom roadmap 2023

In this special Christmas round table David Dungay, Editor in Chief of UC Today spoke to a panel of industry experts to discuss the big trends of 2023The panel included: Paul Taylor, Sales Director, Voiceflex, Jamie Hughes, Partner Manager, EvolveIP, Blair Pleasant, President, COMMfusion, Jon Arnold, Principal Analyst, J Arnold & Associates, Aymeric Senechal, Head of Cloud Communications, ALE, Andy Rawll, Product Marketing, Snr Manager, Mark Bunnell, COO, Nuwave, Adam Wilson, Director, Strategic Partnerships, Vonage During this session the follow topics were discussed:PREDICTION NO.1: The convergence of UCaaS and CCaaS continues … but now we are seeing demand for integrations with more business apps like CRM. PREDICTION NO.2: The Metaverse will still be mostly in its Hype Phase with few use cases coming through.PREDICTION NO.3: UCaaS becomes more mobile-centric than everPREDICTION NO.4: Recession/ creating cost efficiencies will be top of mind in 2023PREDICTION NO. 5: MS Teams Direct Routing is another gr

UC Today's Tom Wright hosts Alcatel-Lucent Enterprise's Nicolas Brunel and RingCentral's Sahil Rekhi. In this session we discuss the following: How Rainbow Office by RingCentral has been received in the market The biggest challenges businesses are facing with UC and collaboration How Rainbow Office will be developed over the coming months  Thanks for listening, if you'd like more like this, don't forget to SUBSCRIBE to our YouTube channel.

Rob Scott interviews Thomas Laboulle , CEO & Founder, Toku about the benefits of combining CCaaS and CPaaS technologies.Discussion points include:What's the best way to differentiate CCaaS and CPaaS technologies?What problems does CCaaS and CPaaS solve together?How is TOKU helping its customers and how do you package it up?Thanks for listening, if you'd like more like this, don't forget to SUBSCRIBE to our YouTube channel.

UC Today's David Dungay hosts Marius Nilsen, Product Team, Pexip.In this session we discuss the following:What are enterprises doing with their meeting room spaces and how does that affect suppliers?What if you have legacy video conferencing systems in some rooms? How do you make those work with Teams?What are some examples of why CVI is important?Pexip has a close relationship with Microsoft. Can you tell me more about that?

UC Today's James Stephen hosts Mauro Franchin, Chief Technical Officer at Mida Solutions.In this session we discuss the following:Who can these products help and how? What was involved with your collaboration with Zoom?  How do you see these products evolving in the future?Thanks for listening, If you’d like more podcasts like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our Twitter and LinkedIn pages.For more Unified Communications & Collaboration Tech News visit https://www.uctoday.com/

UC Today's David Dungay hosts Rob Taylor, IT Director, Sight + Sound, Sam Barron, Director of Channel Sales, CallTower, Jack Larson, Account Exec, CallTower.In this session we discuss the following:Sight + Sound's cloud migration journey How CallTower consolidated functionality into Microsoft Teams Creating a successful implementation phase and realising ROI

UC Today's James Stephen hosts Noor Yousuf, Head of Presales at Resonate.In this session we discuss the following:How customer contact solutions are structured nowadaysHow apps and automation build onto the Teams contact centre experienceWhat companies should look for in a Teams-based contact centre solution

UC Today's David Dungay hosts Scott Anderson, CMO, Intermedia.In this session, we discuss the following:A history of MSP customer ownershipHow has the rise of SaaS impacted the channel?How can MSPs retain customer ownership

UC Today’s David Dungay hosts Oliver Lifely, Partner Manager at Luware.In this session we discuss the following:Why are we so obsessed with feature parity, why is this the wrong way of thinking?How do customers think about platforms like Teams that are typically not as feature-rich as more traditional offerings in the market?Why is the transition to thinking about customer experience and employee experience ultimately going to serve customers better than thinking about features?Watch on YouTube.

UC Today's James Stephen hosts Gavin Sear, Director of Theatre Product Marketing at Poly, providing insights into the Poly Edge E Series.In this session, we discuss the following:What is the Poly Edge E Series?What are the advantages of using desk phones vs softphones?Poly's customer feedback so far If you're looking for more information on this topic visitIf you're looking for more information on this topic, visit this page.

UC Today's Rob Scott hosts Ryan Kahan, CEO, CallCabinet and he's going to be walking us through the latest Microsoft Teams compliance recording challenges and what options enterprises have to choose from. If you're looking beyond the standard built-in recording feature in Microsoft Teams and need a comprehensive and compliant solution, this interview is well worth a watch.Download the full guide: https://www.callcabinet.com/ms-teams-eguide/Request a FREE trial here: https://www.callcabinet.com/teams-free-trial/If you're looking for more information on this topic, visit this page.