Uc Today - Out Loud

In this engaging video interview, Susie Harrison, Head of Content, UC Today, sits down with Tyler Troutman, Global Strategic Market Development at Shure, to explore the critical role of flawless audio and security in Microsoft Teams Rooms. As hybrid meetings become the norm, ensuring audio equity is essential to maintaining engagement and inclusivity for all participants, whether they are in the room or joining remotely.The discussion highlights Shure’s latest Microsoft Teams Room solution, designed to deliver high-quality, secure audio that meets the evolving demands of AI-driven collaboration. Troutman shares insights on how AI is reshaping the expectations for meeting audio, pushing the need for advanced noise management, voice clarity, and seamless integration with Teams.IT decision-makers and teams are also top of mind in this conversation, as the duo delves into the key features that organizations require from Microsoft Teams Room kits. From security considerations to ease of deployment, the interview p

Watch on YouTube.The Asia Pacific region is rapidly becoming a hotbed for cloud communications, and Cavell is finally bringing its prestigious summit to the region. In this exclusive interview, Rob Scott sits down with Trent Webby, Head of Asia Pacific at Cavell, to discuss the inaugural Cavell Summit Asia Pacific and why now is the perfect time to launch.Why Attend?Cavell’s renowned summits have been running successfully in Europe and North America for a decade, and now, after extensive research, they’re making their way to Sydney, Australia. Trent Webby shares the insights that led to this decision, what attendees can expect from the event, and why Asia Pacific is on the brink of a market boom in cloud communications.Key discussion points include:Why APAC is primed for growth in cloud comms, and what Cavell’s research uncovered.An exclusive look at the event’s speaker lineup, including 8x8’s CEO Samuel Wilson and New Wave’s COO Mark Bunnell.Who should attend – from telcos and MSPs to CCaaS and CPaaS provide

UC Today's Kieran Devlin speaks to Mike Frayne, CEO of VOSS.In this session, we discuss the following:1) An introduction to Frayne and VOSS as a business2) VOSS's portfolio, approach to market and customer base3) The challenges impacting VOSS's customers and how VOSS's tech and expertise addresses them

In this episode of UC Today, host David Dungay is joined by Ian Reither, Co-Founder and COO of Telnyx, to discuss how Operator Connect is transforming global communications for multi-region businesses. As a connectivity provider with a strong focus on AI-first solutions and global compliance, Telnyx is setting the standard for seamless, scalable Microsoft Teams calling. If you’re navigating the complexities of multi-region operations or exploring the potential of Operator Connect, this is the conversation you can’t afford to miss.Discover how Telnyx is tackling the biggest challenges of multi-regional communications with the power of Operator Connect and Microsoft Teams. In this engaging discussion, Ian Reither shares key insights into how Telnyx helps businesses scale globally while ensuring compliance and cost efficiency. Highlights include:Simplifying Multi-Region Communication: Learn how Operator Connect consolidates communication needs under a single provider, streamlining operations across 61 countries.

Watch on YouTube.In this UC Today special, host David Dungay and co-host Kieran Devlin bring together an all-star panel of industry experts, including Craig Durr, Melody Brew, Evan Kirstel, Urwin Lazar, Elka Popova, Zeus Kerravala, and Dominic Black.With January just underway, this discussion dives into hot topics and news stories of the year (so far) like Gamma's strategic acquisition spree, the cost strategy behind AI features from the big vendors, and the evolving role of voice in unified communications. If you want to stay ahead of industry trends, this is a must-watch!Get ready for a jam-packed episode where the UC Today panel unpacks the latest developments shaping the unified communications landscape. Here’s what’s in store:How Gamma's acquisition of Starface is poised to reshape the German market, giving them a foothold in Europe’s under-penetrated cloud communications space.AI Wars Heat Up: Google, Microsoft, and Zoom are battling it out over AI costs and adoption. The panel explores the st

In this episode, David Dungay hosts Paul Holden, VP of EMEA at CallTower, and Jon Arnold, Principal at J Arnold and Associates, for a deep dive into the evolving landscape of channel partner business models.With AI, cloud-to-cloud migrations, and vertical specialization taking center stage, this conversation offers actionable insights for partners looking to maximize their potential in 2025 and beyond. If you're a channel partner or tech enthusiast, this discussion is one you can’t afford to miss. Get ready for an insightful discussion on the future of unified communications and contact center solutions with industry experts Paul Holden and Jon Arnold.Learn how CallTower is helping partners embrace new opportunities while staying vendor agnostic. Key takeaways include:The Channel's Evolution: Explore how UCAS and CCAS migrations are driving innovation, with cloud-to-cloud transitions offering partners a chance to refine their portfoliosDemystifying AI: Understand practical use cases, from meeting su

Migrating unified communications (UC) systems has long been a nightmare for enterprises — plagued by downtime, hidden costs, and legacy PBX complexities. But what if those challenges were a thing of the past? In this exclusive UC Today session, Rob Scott sits down with industry experts to introduce Teleport by Nuwave — the groundbreaking tool that redefines UC migrations for service providers and enterprises.With insights from Mark Bunnell, COO at Nuwave, alongside Tom Arbuthnot, a Microsoft Teams expert, and Zeus Kerravala, a renowned industry analyst, this session dives deep into the transformative power of Teleport. Discover how this innovation eliminates the headaches of UC migrations and prepares businesses for a disruption-free future.Key Discussion Points:UC Migration Headaches: The panel dissects why migrations have historically been fraught with inefficiencies and hesitation, from legacy system complexities to soaring costs.Teleport in Action: A deep dive into Teleport’s game-changing capabilities, f

UC Today's David Dungay speaks to Jeannie Arthur, MD, Dstny for Service ProvidersIn this session, we discuss the following:An introduction to Dstny.A deep dive into Dsnty's products and go-to-market and implementation strategies.

UC Today's David Dungay hosts Aahad Khalid, UC & CC Product Lead, Vodafone Business UK, and Phil Doherty, AVP Sales Engineering for International Global Strategic Providers at RingCentral.In this session, we cover:The role of Telcos in UC and CCThe best performance gains from businesses using an integrated UC and CC platformHow to bring existing UC & CC services together or opt for an entirely new fully integrated provider

UC Today's Susie Harrison hosts Dominic McDonald, CEO, ULAP, to discuss the company's $1 Million Connectivity Pledge with ITU.In this session, we cover:The challenges faced by communities across ASEAN in achieving equitable access to digital communicationHow ULAP adapts its global communication solutions to markets across ASEANThe infrastructure challenges in deploying ULAP Voice across the regionOutcomes for local communitiesULAP's long term vision for the telecoms landscape

UC Today's Susie Harrison hosts Tonna Tang, UK and Ireland Manager at Yeastar, and Paul Taylor, COO at Voiceflex. In this session we cover:The state of the UC, SIP and VoIP market in the UKHow Yeastar and Voiceflex's partnership is bringing benefits to partners and resellersTheir plans for 2025

UC Today's Kieran Devlin speaks to Tim Jalland, Solution Manager at VOSS.In this session, we discuss the following:1) The challenges of a large multi-national organisation's cloud telephony2) The goals of the project and how VOSS underwent the audit and Discovery process3) The financial benefits the organisation enjoyed from their cloud transformation

UC Today's Susie Harrison hosts Jamie Wheeldon, Chief Architect at Symity, for a wide-ranging discussion on the exciting feature announcements that came out of Microsoft Ignite 2024 and what's next in Teams and beyond. In this session we cover: Key highlights and announcements from Microsoft Ignite, and their impact on customers What Microsoft is doing with "agents" as part of their Copilot AI ecosystem, and how that represents a shift in how organizations will leverage AI going forward New AI-powered features coming to Microsoft Teams How Microsoft Places analytics and insights are leading businesses to rethink and optimize their office and hybrid work strategies  

As the year comes to a close, Rob Scott, joined by Tom Arbuthnot of Empowering.Cloud, and other renowned Microsoft Teams experts, explores the standout moments and innovations from 2024.This lively discussion sheds light on the game-changing updates that enhanced Microsoft Teams' functionality, customer engagement tools, and AI-driven capabilities.Here's what you'll discover:Top Numbers & Stats: Insights into Microsoft Teams’ user base growth, including 20M Teams Phone users and 1M Teams Rooms milestones.AI Innovations: Key features like Intelligent Recap and the upcoming Translator Agent poised to redefine how global teams collaborate.Contact Center Expansion: The rise of Dynamics 365 Contact Center and its integration with Teams and Azure Communication Services.Big Tech Upgrades: The seamless rollout of Teams 2.1, advancements in BYOD management, and the Microsoft Device Ecosystem Platform (MDEP).Don’t miss the panelists’ predictions for 2025, including the anticipated impact of CoPilot,

UC Today's Susie Harrison hosts Max Edwards, Product Evangelist at Kakapo to explore how contact center reporting and analytics software is evolving.In this session we cover:how Kakapo's Vision 360 offer is tackling customer pain points following the loss of ECCRthe most popular or important call metrics, and how they are changing

UC Today's Susie Harrison hosts Olivier Fontana, Senior Business Development Manager at MAXHUB. In this session, we cover:how interactive flat panel technology is redefining collaboration in hybrid work and learning environmentshow organizations can maximize the ROI of interactive flat panels in a rapidly evolving technology landscapesecurity and data privacy in interactive flat panel technologythe sustainability benefits of all-in-one technology

UC Today's Kieran Devlin speaks to Steve Forcum, Director of Marketing & Program Management at SIPPIO.In this session, we discuss the following:An introduction to SIPPIO as a market leader and brandA deep dive into SIPPIO's products and go-to-market and implementation strategiesHow SIPPIO addresses technology problem solving and innovation

Watch on YouTube.In this episode of The Latest Big UC News, host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including: Latest announcements from Microsoft Ignite Avaya's latest round of layoffs Zoom drops 'video' from its brand Wildix CEO, Steve Osler, on Return to Work trend  Our panel features the following UC experts: Craig Durr, Principal Analyst, Collab Collective Melody Brue, Vice President & Principal Analyst, Moor Insights & StrategyZeus Kerravala, Principal Analyst, ZK Research Blair Pleasant, President, COMMFusionThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

Watch on YouTube.UC Today's David Dungay speaks to Mark Bunnell, COO at Nuwave.In this session, we discuss the following:The current migration landscape Why some industries are lagging on their migration journeyHow Teleport is bringing automation to the migration journey For more information visit Nuwave.Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.