Uc Today - Out Loud

UC Today's David Dungay hosts Paul Sparta, CEO, Vbrick.In this session we discuss the following:How can embedding video into different parts of the workflow benefit businesses?What is Microsoft's eCDN and why should businesses consider the service/ how does Vbrick offer value at the 'deep end' where Microsoft can't?Top tips for businesses that are looking to optimise video workflow?

At this year’s Channel Partners Conference and Expo 2023, David Dungay, Editor in Chief from UC Today interviewed Alan Maserak, CEO at Avaya on their recent emergence from Chapter 11 on May 1st and the road ahead for its employees, partners and customers.In the session, Alan explains:Chapter 11 update and debt restructuringAvaya’s tough decisions Financial and investment strategy - people, products, brand and distributionProduct roadmap and go-to-market; Avaya Experience Platform, on-premise, hybrid and public cloud products and migration strategies “Innovation without Disruption”Avaya’s relationship with RingCentral and the future of Avaya Cloud Office (public UCaaS)Channel partner conversations at Channel Partners Conference and Expo 2023 event - modernizing and monetizing Avaya customersGrowth ambitions and new board of directors Will Avaya eventually sell or IPO?Outgoing message to customers, partners and employees

In this episode of The Latest Big News, hosts Rob Scott and David Dungay welcome some of the industry’s top analysts to talk about the latest news in the industry.The panellists discuss a variety of hot topics in the UCaaS space, including:Microsoft Decoupling Teams from Office365Creating Employee Engagement with MeetingsSecurity in the Hybrid WorkplaceOur panel features the following UC experts:Evan Kirstel, Social Media Strategist, BCStrategiesDan Root, Senior Analyst, WainhouseMelissa Swartz, Cloud Phone Expert, Swartz ConsultingSean Spradling, Senior Analyst, Wainhouse

UC Today's David Dungay hosts Thomas Laboulle, CEO, Toku.In this session, we discuss the following:What is Toku's current assessment of the enterprise market and its need for ‘Digital Optimisation’?Why is an end-to-end approach necessary for enterprises?How should enterprises approach this task of tying their existing tech to new investments to get a seamless CX experience?What does Toku offer from a support perspective for companies ‘optimising’?

In this episode of The Latest Big News, hosts Rob Scott and David Dungay welcome some of the industry’s top analysts to talk about the latest news in the industry.The panellists discuss a variety of hot topics in the UCaaS space, including:Enterprise Connect announcementsMicrosoft Teams 2.0CopilotOur panel features the following UC experts:Zeus Kerravala, Principal Analyst, ZK ResearchCraig Durr, Senior Analyst, WainhouseEvan Kirstel, Social Media Strategist, BCStrategiesJon Arnold, Principal Analyst, J Arnold & AssociatesIrwin Lazar, Principle Analyst, MetrigyDan Root, Senior Analyst, Wainhouse

UC Today's Tom Wright hosts NEC's Kieran Dalton and Greet Solutions' Paul Crudgington.In this session, we discuss how NEC and Greet cut costs for their customers while also improving productivity.

UC Today's Tom Wright hosts Philippe du Fou, EMEA Sales Director, Intermedia.In this session, we discuss the following:The biggest challenges and opportunities for MSPsHow end customer demands of partners are changingHow Intermedia's channel strategy will develop this year

Watch on YouTube.Rob Scott from UC Today is joined by data protection expert Dr. Scott Allendevaux who guides us through why ISO 27001 is no longer the gold standard for UC providers.Key discussion points include:ISO 27001 has long been the gold standard for many UC providers ensuring information security, is it still as important as ever? What other international practices help to identify and measure risk should UC providers consider and why?By getting up to date, what bottom-line benefits and opportunities does this bring in addition to lowering risk? What advice would you offer UC providers looking at getting up to speed with the latest best practices?If you're looking for more information on this topic visit https://www.allendevaux.com/Thanks for watching, if you'd like more like this, don't forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

UC Today's David Dungay hosts Phil Bowers, Director of Marketing at Grandstream Networks.In this session, we discuss the following:What is driving the demand for wireless endpoints right now?What kinds of challenges are wireless technologies helping businesses overcome?What kinds of benefits come from having your UC platform and wireless devices on the same network (from a management perspective)?Is wireless the future for UC platforms?!

UC Today's Rob Scott hosts Mark Bunnell, Chief Operating Officer, Nuwave & Dr. Scott Allendevaux, Co-founder, Allendevaux & Company.In this session, we discuss:Constellation, an alliance between NUWAVE and Allendevaux, is now providing iPILOT partners and their customers access to a full-service cybersecurity offering. This includes ISO implementations, Audit, DPaaS, and Incident management to protect against the latest security and compliance requirements.With increased global regulations and compliance mandates, data breaches can lead to large monetary penalties, imprisonment, and lawsuits.Constellation makes it attainable for any organization of any size to keep up with these regulations with monthly OPEX billing for the cost of just one annual headcount.Stay secure and compliant with Constellation!

UC Today's Tom Wright hosts BlueJeans by Verizon's Richard Churms.In this session, we discuss the following:The challenges organisations face when trying to develop successful hybrid working strategiesHow to make the best use of existing tech investments and integrate successfully with new techHow BlueJeans and their Gateway solution can successfully help you navigate these challenges

UC Today's Ryan Smith hosts Craig du Plessis, Vice President of Analytics, CallCabinet.In this session, we discuss the following:An overview into what Conversation Analytics isHow Conversation Analytics analyses recording dataWhy it is a critical tool for influencing success strategies for businessesHow it can give a better insight into the customer experienceHow Conversation Analytics reduces customer churnIncreasing productivity in contact centres using Conversation Analytics

UC Today's Ryan Smith hosts David Liu, Founder and CEO, Deltapath.In this session, we discuss the following:What push-to-talk isThe key features of Deltapath's push-to-talk solutionThe environments that push-to-talk can be deployed in

UC Today's guest host Blair Pleasant speaks to Alison Hastings, Senior Director of Channel - UK&I, Avaya, Lorissa Horton, SVP/ GM Collaboration, Webex, & Charanya Kannan, Chief Customer, Product & Engineering, Talkdesk.In this session, we discuss the following:What were some challenges that had to be overcome, and how were they achieved?What could have helped make things easier during their respective careers?Did they have a mentor or someone to help, and if so, what’s the best way to go about finding a mentor?Do they feel that we’ve progressed enough or is there still disparity for women in tech?

In this episode of BIG UC News hosts Rob Scott and David Dungay welcome some of the industry's top analysts to talk about the latest news in the industry.The panellists discuss a variety of hot topics in the UCaaS space, including:Avaya enters Chapter 11 – what does this really mean?Zoho enters the UC space – Are CRM vendors the new competition?Webex sees a decline in collaboration revenues (-10%) - are we really seeing a reduction in online meetings and collaboration as Cisco's CFO suggests?Our panel features the following UC experts:Zeus Kerravala, Principal Analyst, ZK ResearchBlair Pleasant, Principal Analyst, COMMfusionMelissa Swartz, Founder, Swartz ConsultingCraig Durr, Senior Analyst, WainhouseEvan Kirstel, Social Media Strategist, BCStrategiesJon Arnold, Principal Analyst, J Arnold & Associates

Rob Scott from UC Today is joined by data protection expert Dr. Scott Allendevaux, who takes us through why UC service providers need a data protection program.In this session, we discuss:What exactly is a data protection program, and why is it vital?What's the cost of not getting data protection right?How do UC providers get started with a data protection program?Dr. Scott Allendevaux shares his top tips for the year ahead

Rob Scott from UC Today is joined by Mark Bunnell, COO, Nuwave and Colby Nish, Head of Zoom Phone and Contact Center Sales at Zoom, and TODAY they are announcing a new strategic partnership.UC Today explores what this partnership means for Zoom's partner community.

UC Today's David Dungay hosts Maribel Ojeda, Region Lead EMEA, Spectralink.In this session, we discuss the following:How Spectralink can help enterprises in the manufacturing sectorHow long the shift to this integration normally takesDid Arca Etichette need to switch to new devices or systems?How Spectralink works with its partners

UC Today's Tom Wright hosts David Liu, CEO at Deltapath.In this session, we discuss the following:Why demand for business SMS is increasingWho can benefit from itDeltapath's plans for its new business SMS service

Diana Florea, Director Technical Solutions, Pure IP and Adam Gent, Program Manager, Webex Calling are interviewed by Jonny Wills, Senior Editor at UC Today about their the new Cloud Connect PSTN Connectivity Program, Cloud Connect for Webex Calling, from Pure IP and Webex Calling.In this session, we discuss:An overview of Webex Calling and Cloud ConnectWhat does being a Cloud Connect Partner mean for Pure IP?What can customers expect with Webex Calling?What does the process for moving to Webex Calling with Pure IP look like?