Uc Today - Out Loud

UC Today's Kieran Devlin speaks to Christopher Sampson, Global Head of AWS Communication Services.In this session, we discuss the following:How AWS customers are approaching communications ahead of 2024How AI and machine learning has changed that dynamicWhat role data plays in AWS's customers' communications

UC Today's Kieran Devlin speaks to Dave Scott, Sr. Director Of Product Management at Veritas.In this session, we discuss the following:The privacy and compliance challenges facing organisations ahead of 2024The best tools for compliance-oriented capture and transcriptionWhy organisations should do transcription before classification

Join Rob Scott from UC Today as he speaks with Mark Bunnell, Chief Operating Officer of Nuwave, in an insightful discussion about the burgeoning demand for Multi-UCaaS and mobility solutions in the Unified Communications industry.This session is packed with industry insights, strategies, and expert viewpoints on the latest trends. We discuss the following:Trend #1: Multi-Vendor UCaaS Integration - Why is the integration of multi-vendor UCaaS networks becoming a trend? Discover how Nuwave is tackling the challenges and opportunities this presents, and the innovative solutions they're bringing to the tableTrend #2: Rising Demand for Unified UCaaS and Mobility Solutions - With the growing need for unified UCaaS and mobility solutions, learn about Nuwave's strategies to improve user experiences across various UC platformsChallenge: Managing Leading UCaaS Platforms - Teams, Webex, and Zoom are pivotal in the UCaaS space. We delve into the challenges end-users face with these platforms and how Nuwave is a

Watch on YouTube.UC Today's Kieran Devlin speaks to Nick Atkin, Head of Solution Architecture at Dubber.In this session, we discuss the following:The challenges of turning a complex concept like AI into a palatable product Why productised AI can be accessible for any industry and organisation Use cases for conversational intelligence AI in local government, retail and financial servicesThanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

UC Today's Kieran Devlin speaks to Satish Upadhyaya, MVP, Microsoft 365 UC Architect at SOFTEL Communications.In this session, we discuss the following:What was the most eye-catching announcement at Ignite?What has been the most prominent use of Copilot in the market so far?Will Microsoft MESH bring VR into the mainstream for collaboration?

In this episode of The Latest Big UC News, hosts David Dungay & Rob Scott welcome some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including:The latest from WebexOne and Ignite eventsZoom earnings analysisThe acquisition of Loom and the future of asynchronous communicationWhat is happening with OpenAI?!Our panel features the following UC experts:Zeus Kerravala, Principal Analyst, ZK ResearchCraig Durr, Senior Analyst, Futurum GroupEvan Kirstel, Social Media Strategist, BCStrategiesJon Arnold, Principal Analyst, J Arnold & AssociatesDom Black, Director of Research, Cavell Group

This interview with Dan Nadir, Chief Product Officer of Theta Lake details how MS Teams is different from other UCC platforms.Teams sits as a hub, interface and control plane for an entire ecosystem of M365 applications, including SharePoint, OneDrive, and Viva Engage. In addition to leveraging these applications and more, Teams is omnipresent in the organization across voice, video and textual applications.Because of its role, it's critical to ensure that Teams is fully deployed, utilized and used without restriction. Unfortunately, because of justified compliance concerns in regulated industries, organizations restrict functionality and sometimes even forgo Teams deployments entirely.Hear from Dan in this video to learn more about how Theta Lake supports the whole spectrum of MS Teams use cases, in addition to underlying and related applications, and how firms can enjoy the benefits of unrestricted Teams usage, leading to end user, IT and compliance team productivity while minimizing compliance risk an

UC Today's Kieran Devlin speaks to Joel Keene, Product Manager at Continuant.In this session, we discuss the following:What challenges businesses face in their cloud migrationHow CPaaS can assist in an organisation's cloud migrationHow Continuant Connect supports voice solutions like Microsoft Teams Calling

Theta Lake’s Co-founder and CEO, Devin Redmond, joins UC Today's Rob Scott in this exclusive interview.Devin shares insights from his daily interactions with customers who are blazing the trail on modern collaboration leveraging Microsoft Teams - to deliver happier end-users, and ultimately greater competitive advantage for their organization.

UC Today's Kieran Devlin speaks to industry expert Dr. Scott Allendevaux, Practice Lead of Law and Policy at Allendevaux.In this session, we discuss the following:The key trends in digital growth and data protectionWhat bad actors are and what challenges they can present to businessesWhat DPaaS is and how it protects businesses

UC Today's David Dungay hosts Daniel Root, Head of Global Alliances, Barco.In this session, we discuss the following:Current challenges for the hybrid workplaceThe importance of interoperabilityBarco's approach to meeting switching and flexible solutionsTop trends for the next 12 months

Watch on YouTube.UC Today's David Dungay speaks to industry expert Andrea Smith, Executive Director, New Era.In this session, we discuss the following:How has AI & machine learning advanced the use of virtual agents? Recommendations for implementing AI into the VC/UC operations How do you help organisations improve the virtual agent experience?Thanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

In a rapidly evolving corporate landscape, the concept of the workplace is undergoing a transformative shift. In this interview, Rob Scott from UC Today unravels the intricacies of this shift with Vic Bhagat, Principal, Alliances & Ecosystem, Q-SYS and Matt Taylor, Director, Product Marketing, Microsoft Teams, who are innovating collaboration with advanced features like spatial audio.As we stand at the cusp of a new era, this video is a beacon of insight, guiding organizations to navigate the complexities of delivering elevated experiences in the modern workplace.In this discussion, we delve deep into the heart of several pivotal topics. You can look forward to key takeaways, including:Uncovering the current market trends steering the transition towards hybrid work environments and driving the demand for flexible spacesGaining a comprehensive understanding of the advanced features and functionality required in high-impact spacesExploring innovative features that enhance the meeting experience for all part

UC Today's Tom Wright hosts Patrick Watson from Cavell and Paul Rose from Spectralink.In this session, we discuss the following:Spectralink's new DECT rangeTrends in the frontline worker spaceHow emerging technologies will impact frontline workers

James Slaney, Co-Founder and COO at Dubber, joins UC Today's Kieran Devlin.The conversation includes the following topics:The challenges and benefits of creating a productized version of AIHow productized AI helps with customer engagementWhat the future holds for conversational AI

Jonathan Barouch, Founder and CEO at Local Measure, joins UC Today's Kieran Devlin.The conversation includes the following topics:The trends in CX and CCaaS ahead of 2024Local Measure's partnership with AWSLocal Measure's dynamic Pinpoint and SES offerings

Watch on YouTube.UC Today's Kieran Devlin hosts Dima Gutzeit, CEO and Founder at LeapXpert.In this session we discuss the following:What is a Single Professional Identity and how might it empower your business How compliant is an SPI How third-party compatible an SPI is, especially Microsoft TeamsThanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

Watch on YouTube.UC Today's Kieran Devlin speaks to Rene Buhay, Senior VP at AVer Europe, and Andrea Recupero, Director of EMEA Smart Collaboration at Lenovo.In this session, we discuss the following:What prompted AVer and Lenovo to partner on producing hybrid working solutions How Lenovo and AVer's partnership enhances the MTR experience How the partnership addresses the evolving needs of businesses in the hybrid working eraThanks for watching, if you’d like more like this, don’t forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.

In this exclusive interview, UC Today's Rob Scott sits down with Mark Bunnell, COO, Nuwave and Ryan Kahan, COO, CallCabinet to discuss their new partnership and what it means for their partners and customers.Here are some of the key highlights from the discussion:Strategic Objectives: Understand the driving forces behind this alliance and how it aims to meet customer and channel demands in an increasingly challenging service delivery environmentUnique Selling Propositions: Learn what sets this partnership apart in the crowded UC industry, from ease of deployment to a single pane of glass for all your communication needsEnhanced Value Proposition: Discover how this collaboration will augment Nuwave's existing offerings, focusing on usability, enterprise features, and data securityEmerging Opportunities: Gain insights into the trends and opportunities that channel partners should be excited about in the evolving UC landscapeConnect with Nuwave and CallCabinet: Find out the best ways to get in touch fo

UC Today's David Dungay hosts Simon Warren, Collaboration Architect, Resonate.In this session, we discuss the following:What are the key considerations when planning a MSFT Teams Room for enterprise-scale success?What are the advantages/ disadvantages of going for a single vendor Microsoft Teams Rooms deployment?Is creating a common experience across geographies an issue for businesses? If so, how can this be overcome?Productivity is top of the agenda for business leaders... how can businesses optimize their MTR for efficiency and productivity?How Simon sees MTRs evolving over the next 12-18 months and what are the major trends users should be looking out for?