Uc Today - Out Loud

UC Today's Susie Harrison hosts Dominic McDonald, CEO, ULAP, to discuss the company's $1 Million Connectivity Pledge with ITU.In this session, we cover:The challenges faced by communities across ASEAN in achieving equitable access to digital communicationHow ULAP adapts its global communication solutions to markets across ASEANThe infrastructure challenges in deploying ULAP Voice across the regionOutcomes for local communitiesULAP's long term vision for the telecoms landscape

UC Today's Susie Harrison hosts Tonna Tang, UK and Ireland Manager at Yeastar, and Paul Taylor, COO at Voiceflex. In this session we cover:The state of the UC, SIP and VoIP market in the UKHow Yeastar and Voiceflex's partnership is bringing benefits to partners and resellersTheir plans for 2025

UC Today's Kieran Devlin speaks to Tim Jalland, Solution Manager at VOSS.In this session, we discuss the following:1) The challenges of a large multi-national organisation's cloud telephony2) The goals of the project and how VOSS underwent the audit and Discovery process3) The financial benefits the organisation enjoyed from their cloud transformation

UC Today's Susie Harrison hosts Jamie Wheeldon, Chief Architect at Symity, for a wide-ranging discussion on the exciting feature announcements that came out of Microsoft Ignite 2024 and what's next in Teams and beyond. In this session we cover: Key highlights and announcements from Microsoft Ignite, and their impact on customers What Microsoft is doing with "agents" as part of their Copilot AI ecosystem, and how that represents a shift in how organizations will leverage AI going forward New AI-powered features coming to Microsoft Teams How Microsoft Places analytics and insights are leading businesses to rethink and optimize their office and hybrid work strategies  

As the year comes to a close, Rob Scott, joined by Tom Arbuthnot of Empowering.Cloud, and other renowned Microsoft Teams experts, explores the standout moments and innovations from 2024.This lively discussion sheds light on the game-changing updates that enhanced Microsoft Teams' functionality, customer engagement tools, and AI-driven capabilities.Here's what you'll discover:Top Numbers & Stats: Insights into Microsoft Teams’ user base growth, including 20M Teams Phone users and 1M Teams Rooms milestones.AI Innovations: Key features like Intelligent Recap and the upcoming Translator Agent poised to redefine how global teams collaborate.Contact Center Expansion: The rise of Dynamics 365 Contact Center and its integration with Teams and Azure Communication Services.Big Tech Upgrades: The seamless rollout of Teams 2.1, advancements in BYOD management, and the Microsoft Device Ecosystem Platform (MDEP).Don’t miss the panelists’ predictions for 2025, including the anticipated impact of CoPilot,

UC Today's Susie Harrison hosts Max Edwards, Product Evangelist at Kakapo to explore how contact center reporting and analytics software is evolving.In this session we cover:how Kakapo's Vision 360 offer is tackling customer pain points following the loss of ECCRthe most popular or important call metrics, and how they are changing

UC Today's Susie Harrison hosts Olivier Fontana, Senior Business Development Manager at MAXHUB. In this session, we cover:how interactive flat panel technology is redefining collaboration in hybrid work and learning environmentshow organizations can maximize the ROI of interactive flat panels in a rapidly evolving technology landscapesecurity and data privacy in interactive flat panel technologythe sustainability benefits of all-in-one technology

UC Today's Kieran Devlin speaks to Steve Forcum, Director of Marketing & Program Management at SIPPIO.In this session, we discuss the following:An introduction to SIPPIO as a market leader and brandA deep dive into SIPPIO's products and go-to-market and implementation strategiesHow SIPPIO addresses technology problem solving and innovation

Watch on YouTube.In this episode of The Latest Big UC News, host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space.The panellists discuss a variety of hot topics in the UCaaS space, including: Latest announcements from Microsoft Ignite Avaya's latest round of layoffs Zoom drops 'video' from its brand Wildix CEO, Steve Osler, on Return to Work trend  Our panel features the following UC experts: Craig Durr, Principal Analyst, Collab Collective Melody Brue, Vice President & Principal Analyst, Moor Insights & StrategyZeus Kerravala, Principal Analyst, ZK Research Blair Pleasant, President, COMMFusionThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

Watch on YouTube.UC Today's David Dungay speaks to Mark Bunnell, COO at Nuwave.In this session, we discuss the following:The current migration landscape Why some industries are lagging on their migration journeyHow Teleport is bringing automation to the migration journey For more information visit Nuwave.Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

UC Today's Susie Harrison hosts Jeff Catz, Innovation Lead at Enreach.In this session, we cover:Why a mobile first approach is critical to the modern enterpriseHow the Enreach mobile app MOBiiS 2.0 is delivering new AI-powered features and benefitsThe adoption of the white-label app versionEnreach’s vision for the mobile app

Watch on YouTube.In this episode of the AI News Show, hosts Rob Scott and Kevin Kieller dive into one of the most transformative topics of our time: the Fifth Industrial Revolution. Joined by Dan Sodergren, a leading technology futurist, TEDx speaker, and author, the trio unpacks how AI is reshaping the workplace, revolutionizing productivity, and reimagining our work-life balance. With insights from Microsoft's Ignite 2024 conference and real-world examples, this episode is a must-watch for anyone navigating the intersection of AI, technology, and the future of work.In this episode, we explore:The Rise of AI in the Workplace: How tools like Microsoft Copilot are being adopted across Fortune 500 companies and the challenges organizations face in implementing AI effectively.The Importance of Emotional Intelligence: Dan explains why EQ is crucial for leaders and employees to harness AI’s full potential.AI Agents and the Workforce Revolution: What the "agents of the future" mean for jobs, producti

UC Today's David Dungay speaks to Dom Black, Principal Analyst from Cavell Group about Cavell's Enable event this December.In this session, we discuss the following:Enablement of voice services through major UC platforms The Service Provider margin dilemma AI enablement For more information, visit Cavell's events page.Thanks for watching. if you'd like more like this, don't forget to SUBSCRIBE to our channel.You can also join in the conversation on our Twitter and LinkedIn pages.For more Unified Communications & Collaboration Tech News, visit https://www.uctoday.com/

UC Today's David Dungay hosts Sandhya Rao, Group Product Manager of Microsoft Teams Devices & Gauthier Renard, Group Product Manager, Barco.In this session, we discuss the following:Highlights from IgniteLatest trends in BYOD for Microsoft TeamsHow Barco and Microsoft are working together to create BYOD rooms

UC Today's David Dungay hosts Stave Daly, SVP Solutions, Global Digital Transformation, New Era Technology . In this session, we discuss the following:1) The disconnect between the C-suite and the IT team when it comes to deploying AI2) Measuring ROI on AI projects3) Ensuring AI models are scalable and can be adapted for growthFor more information, visit https://www.neweratech.com#UCNEWS #AI #AIAdoptionThanks for watching. if you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages.For more Unified Communications & Collaboration Tech News, visit https://www.uctoday.com/

Rob Scott from UC Today speaks with Garth Landers, Director of Global Product Marketing at Theta Lake, to discuss one of the most critical issues in unified communications: how to unlock the full potential of Microsoft Teams without compromising on compliance.As Teams becomes the main collaboration hub for organizations—handling everything from voice and video calls to chat, file sharing, and integrated applications—compliance becomes both essential and challenging. Theta Lake’s solutions empower UC Leaders to activate Teams' most popular features across the Microsoft 365 ecosystem, including SharePoint, OneDrive, and Purview, all while ensuring robust compliance and governance.In this interview, Garth shares insights on how Theta Lake helps organizations enable Teams' capabilities without sacrificing compliance and data security. If you’re looking to strike the balance between compliance and productivity in your Teams environment, this conversation is for you!Questions covered include:Why has compl

Join Rob Scott and Kevin Kieller in this enlightening episode of the AI News Show, as they sit down with Adam Ball, Co-founder and Principal Solutions Architect at Cloud Revolution, to explore how businesses can overcome common obstacles in AI adoption and truly harness the power of artificial intelligence for transformative results. Drawing from real-world experiences and industry trends, Adam shares his expertise on navigating the evolving AI landscape and how organizations can strategically integrate AI to create long-term value.Key Highlights:The Future of AI in Business: Rob and Kevin dive into Adam’s perspective on AI’s growing role across diverse industries, from manufacturing to retail. They discuss the challenges of transitioning from AI experimentation to scalable, impactful solutions.AI Implementation Challenges: Adam highlights the common obstacles businesses face when integrating AI into their operations, from data silos to organizational resistance. He shares actionable strategies for overcoming

Watch on YouTube.In this episode of The Latest Big UC News, host David Dungay and Kieran Devlin welcomes some of the industry’s top analysts to talk about the latest news in the UC space. The panellists discuss a variety of hot topics in the UCaaS space, including: Zoom's new Companion 2.0 Latest updates from WebexOne Co-Pilot Updates  Our panel features the following UC experts: Craig Durr, Principal Analyst, Collab Collective Melody Brue, Vice President & Principal & Principal Analyst, Moor Insights & StrategyElka Popova, Vice President and Senior Fellow, Connected Work Research, Frost & SullivanThanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.You can also join in the conversation on our  X and LinkedIn pages.

UC Today's Susie Harrison hosts Mikkel Frederiksen, Senior Business Development Manager Nordic, MAXHUB.In this session we explore:Top tips for elevating a Microsoft Teams Room from a technology standpointManaging the technology set up in large rooms with a range of equipmentThe benefits and challenges of using a cloud-based management platform for Teams Rooms technology setsWhat's next for Microsoft Teams Rooms?

UC Today's Susie Harrison hosts Saif Ahmed, co-founder and CEO of SCB Global, a leading Microsoft partner and global Microsoft Teams Integrator.In this episode, we consider:What we can expect next in Microsoft TeamsHow technology will continue to support a hybrid workforceHow technology can support frontline workers who are continually moving around the workspaceWhat's next for AI and Copilots in business communicationsThanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter, LinkedIn, and Facebook pages.For more Customer Experience tech news, visit: https://www.uctoday.com