Uc Today - Out Loud

As the year comes to a close, Rob Scott, joined by Tom Arbuthnot of Empowering.Cloud, and other renowned Microsoft Teams experts, explores the standout moments and innovations from 2024.This lively discussion sheds light on the game-changing updates that enhanced Microsoft Teams' functionality, customer engagement tools, and AI-driven capabilities.Here's what you'll discover:Top Numbers & Stats: Insights into Microsoft Teams’ user base growth, including 20M Teams Phone users and 1M Teams Rooms milestones.AI Innovations: Key features like Intelligent Recap and the upcoming Translator Agent poised to redefine how global teams collaborate.Contact Center Expansion: The rise of Dynamics 365 Contact Center and its integration with Teams and Azure Communication Services.Big Tech Upgrades: The seamless rollout of Teams 2.1, advancements in BYOD management, and the Microsoft Device Ecosystem Platform (MDEP).Don’t miss the panelists’ predictions for 2025, including the anticipated impact of CoPilot,