Metric - The User Experience Design Podcast

Amanda and Michael talk about what it means now that the architecture for making API endpoints easier was added to WordPress 4.4 alongside the announcement of Calypso, the JavaScript front-end of WordPress-dot-com websites. Also, we mull over how WordPress gives libraries more negotiating power and options in the vendor space, as well as learning jQuery before JavaScript - we like it. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Brianna Marshall and Cameron Cook talk content strategy, humor, LITA Forum, and the redesign of Research Data Services at UW-Madison. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Okay, so, ebook readership is fine regardless of misread data about its doom, but as of 2015 it still has yet to pull meaningfully away from print. Amanda and Michael talk about the negative impact of poor user experience on business - except for one outlier: Amazon Kindle self-published books. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Michael was grilled by #LIS3267 about what it's like to do web design, the future of libraries, maintaining work / life balance in a highly disrupted field, and other slightly neurotic grad-student things. Here are some of the gems and Amanda's take! Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Chad Haefele joins Amanda and Michael to talk about his book WordPress for Libraries, usability testing using tools from Optimal Workshop, and the inglorious fate of Google Wave. Find show notes and more podcasts and articles like this at www.libux.co. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Update: fixed audio! This week Amanda and Michael muse about Anticipatory Design, and whether it is possible - and ethical - to craft a user experience so personalized through data and context that it ultimately eliminates choice. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

This is the second part to a talk given June 3, 2015, called The User Experience (here’s part one!).Show Notes and SnippetsWhat is a “heuristic evaluation”?The Truth about Carousels and Other Antipatterns by me — Michael SchofieldUX, consideration, and a CMMI-based Model by Coral Sheldon-HessWhen an organization is well and truly steeped in UX, with total awareness of and buy-in on user-centered thinking, its staff enact those principles, whether they’re facing patrons or not. In short, UX thinking makes a person considerate. Coral Sheldon-HessHeuristic Evaluations in Reverse by Bohyun KimA customer journey map may be the most bang for your buckThe customer journey begins with a user story: as a _____, I want to _____, so that _____.”Increasingly, the journey often begins online and is punctuated by time and potential disenchantment before the patron even enters the building Michael SchofieldX\O Participatory Design by the University of Michigan Libraries UX DepartmentA Hig

The DELIGHTful Episode was the second we ever recorded, but otherwise lost until recently. We read Jim Shamlin's "Satisfaction, Delight, Disappointment, and Shock." We talk about inspiring delight through customer service and novelty. Other gems: we like Treehouse, jingles, book lists, WordPress, and free dessert.www.libux.co Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe