Metric - The User Experience Design Podcast

  In their January design trends episode, Michael and Amanda guessed that this year would begin the library service design zeitgeist wherein seven months later ALA published Library Service Design, written by Joe Marquez and Annie Downey. #CalledIt. In this episode of the podcast, Joe and Michael talk about service design, the role of the UX designer, organizational inertia and inherited ecology, blueprinting, and a lot more.  Please like, subscribe, and review. We appreciate it!  Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Circulating Ideas' host Steve Thomas generously allowed us to share the audio! We were stoked to guest-host.  Guest hosts Michael Schofield and Amanda L. Goodman from LibUX chat with Cecily Walker from Vancouver Public Library.  Cecily Walker is a librarian at Vancouver Public Library, where she focuses on user experience, community digital projects, digital collections, and the intersection of social justice, technology, and public librarianship. It was her frustration with the way that software was designed to meet the needs of highly technical users rather than the general public that led her to user experience, but it was her love of information, intellectual freedom, and commitment to social justice that led her back to librarianship. Cecily can be found on Twitter (@skeskali) where she frequently holds court on any number of subjects, but especially lipstick. Michael Schofield and Amanda L. Goodman host the LibUX podcast. SHOW NOTES This Vancouver“UX, consideration, and a

As the summer winds down, Amanda and Michael reunite to get cracking on the Fall schedule of all things Team LibUX - but first they just need to catch up. Really! It's been awhile. We chat about carousels, summer redesigns, copyright, and more. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Fresh from a Summer's hiatus, this week on LibUX we -- Amanda and Michael -- talk shop with Steve Thomas, host of the popular podcast Circulating Ideas, about the process and grind of podcasting, metrics, quality, and monetization. Michael decided it would be a great time to try a brand new system of recording, which mucks with the audio, and rounds-out the last three minutes of the podcast with hellfire, the dreaded back button, and a very gracious guest. Lord help us. We hope you have fun. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

It is Thursday, June 9th. You’re tuned in to W3 Radio (MP3), your weekly newscast about the world wide web in under ten minutes.   Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Tim is an artist and front-end developer, presently the UX Architect at West Virginia University Libraries and several times certified by the Nielsen Norman Group. He’s written two articles for LibUX ( “Value vs. Feasibility” / “Why am I doing this to our users?” ), and he’s been super amazing to work with. I asked to pick his brain about his experience in NN/g’s certification programs and the burgeoning UX degree field – and I am left feeling pretty good about the state of library user experience design. If you like, you can download the MP3 or subscribe to LibUX on Stitcher,iTunes, Google Play Music, or just plug our feed straight into your podcatcher of choice. Help us out and say something nice. Your sharing and positive reviews are the best marketing we could ask for. Here are the pulls 3:50 – UX Certifications and the burgeoning UX degree field 9:22 – Are we at peak UX? I know a handful of professionals who are great web developers and gre

Progress toward HTML5 DRM continues; whether Trust API is the end of passwords; the Internet of Things is way big; internet giants pledge to remove hate speech and promote "independent counter-narratives" #bigbrother; Chrome 51 updates; people use ad blockers to make the web cheaper; Sublime Text 3! Who knew?; push for encryption law falters; MySpace was hacked; Americans increasingly mobile-data-plan only; and some new APIs.   Thanks for giving my new podcast -- W3 Radio -- a spin. You can help it find its footing by leaving a nice review, telling your friends, and subscribing. I'm Michael Schofield (@schoeyfield). Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Jean Felisme is an entrepreneur, speaker, WordCamp Miami organizer, and developer at the School of Computing and Information Sciences at Florida International University.  I’ve known Jean Felisme for awhile through WordCamp Miami. We see each other quite a bit at meetups and he’s a ton of fun – he’s also been pretty hardcore about evangelizing freelance. Recently he made the switch from freelance into the very special niche that is the higher-ed web, so when he was just six weeks into his new position at the School of Computing and Information Sciences at Florida International University I took the opportunity to pick his brain. Hope you enjoy. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Do you need your web design news right now in ten minutes or less? Well it’s just your luck that soon I Michael Schofield am starting a new podcast W3 Radio - bite sized best-of the world wide web.   You’ll soon be able to tune in to W3 Radio on your pod catcher of choice and real soon at w3radio.com. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Tim Spalding (LibraryThing and TinyCat) is on this episode of the podcast in which we are critical of library software, libraries' relationships with vendors, designing and developing TinyCat, and much more. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

  3:34 – There is a Revolution Ahead and it Has a Voice What if we didn’t need to learn arcane commands? What if you could use the most effective and powerful communication tool ever invented? This tool evolved over millions of years and allows you to express complex ideas in very compact and data dense ways yet can be nuanced to the width of a hair [2]. What is this tool? It is our voice.Brian Roemmele 5:16 – Hound 8:46 – We talk about the benefits of the data-crunching power behind the Amazon Echo in Amazon web services compared to Apple’s Siri. 10:10 – IBM Watson‘s API and developer community 11:30 – HTML5 Web Speech API She saw this as an entity, as a person – not as a thing, but as a conversational partner!Jason Griffey, on his daughter’s reaction to Alexa 17:00 – It’s all about empathizing with the things we use! We tend to think voice interfaces are cool because it makes doing hard programm-y things easier, but the

Michael  talks shop with Penelope Singer (@pushingvision) -- an awesome UI designer at a major vendor --  about cross-platform and cross-media brand, animations, material design, cats, and anticipatory design. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Amanda and I interview Lisa Rabey ( Twitter ) ( Journal ) about how the trials of the job hunt for library technologists are exacerbated by employers’ unrealistic expectations for unicorns — full-stack engineers* who work the reference desk — given that, well, libraries aren’t really sure what they need.This lack of definition is really a detriment. Her recent writing on this — “I Want to be a XXX Librarian” / Part Two / Part Three / Part Four — exposes just how goofy the job titles are, let alone their descriptions, unearthed and logged over the course of more than a hundred applications.What libraries think they want versus what they actually need is the big thing nobody actually talks about.LISA RABEYWe asked her to swing by though because we echoed similar frustrations back in Episode 008: Hiring a Web Librarian, where we gawp at the b******t of being expected to keep-up with the rapid pace of technology outside of the job for which one is intended to use it

You might remember that in our 2016 Design Predictions episode, my number one was that we are going to see an explosion of “Service Design” in writeups, job descriptions, and the like. I hadn’t really heard about Service Design until winter 2015, but as I was editing this episode — a recut of a talk from June prior — my spiel about conceptualizing the user experience as a measurement led into a totally unintended talk about service design. This makes sense, because when we think about UX as a measurement we are thinking about holistic experiences that transcend the screen which reflect back at us the quality of the services we provide.As usual, you support us by helping us get the word out: share a link and take a moment to leave a nice review. Thanks! Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

 The third episode in our new question-and-answer bonus series raises more questions than anything. Meg Ecclestone stumbles into a blooper reel. We hope you enjoy.0:32 – “I worry about the state of virtual reality for libraries.”0:45 – “I always tell people that in librarianship we need to dream smaller, but you have dreamed very small, Michael. Very small indeed.”2:16 – “How goth is the state of library user experience?”3:35 – Meg and Michael go to camp.This is so Hot Topic.MEG ECCLESTONE5:05 – We are clearly off topic.7:48 – “On Friday, April 16th, Deathrock came to town.”You can subscribe to LibUX on Stitcher, iTunes, or plug our feed right into your podcatcher of choice. Help us out and say something nice. You can find every podcast on www.libux.co. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

The second question asked in our new question-and-answer bonus series. Meg Ecclestone and Michael Schofield talk about the plight of library web design. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Stephen Francoeur is among the first user experience librarians and in this episode he shares his insight about thriving as a one-person UX shop. We talk about organizational buy-in, how best to pitch and communicate UX work, as well as a super interesting tear on imposter syndrome. For show notes, articles, and more episodes, visit www.libux.co. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

We read "The FANG Playbook" on Stratechery by Ben Thompson, which inspires some thoughts about the opportunity for libraries to exert control over the user experience and their negotiations with vendors, because libraries supply the commodity vendors want: patrons.  Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

In a new question-and-answer bonus series, Meg Ecclestone and Michael mull over one user experience topic at a time. This week, "what research techniques and tools are actually used in library UX work?" Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe

Our first podcast of the new year kicks off with our predictions for trends in library web design. We're stoked to see how we tally-up at the end of the year. 1. 2:19 - "Service Design" will be the new "User Experience Design"2. 4:39 - the future of WordPress is JavaScript3. 5:07 - the library app is finally dead - moreover the app in general as something distinct from the web will bottom-out its unpopularity4. 9:41 - more predictive / anticipatory services5. 12:16 - maturing API Driven Design (inspired by [Tim Broadwater](http://twitter.com/tim_broadwater))6. 15:54 - web animation everywhere you look (follow [Rachel Nabors](http://twitter.com/rachelnabors))7. 16:51 - #libweb drops the carousel, embraces the gigantor hero-unit search8. 19:12 - design around time, as in just-in-time information9. 20:11 - the market for prototyping tools explodes 10. 22:18 - Slack. Just Slack. Get full access to Metric by Michael Schofield at metricpodcast.com/subscribe