Smb Community Podcast By Karl W. Palachuk

Segment One: What are you up to? Karl just wrapped up the SMB Online Conference! Check it out here: https://smbonlineconference.com Three days of smart people & fun. James is revving up for his LIVE event in Denver this month June 29th-30th. Register here: http://bit.ly/kernanmastermind Interested in more live shows? Use Karl's code for CompTIA Free registration! Use code: SBSmallBizThoughts23 Link: https://i.snoball.it/p/3igU/l --- Segment Two: Five Minutes with a Smart Person - Brian Hoppe Karl sits down with this week's smart person. Brian has been part of the Managed Services industry since the early 2000s. He earned both his Bachelor's and MBA from Baylor University. For over 20 years, Brian has worked in multiple MSPs and has bought and sold multiple MSPs. He has grown multiple MSPs to over $5 million in revenue and managed MSPs in excess of $15 million in revenue. Brian has a thorough understanding of all the ins and outs of running a highly successful MSP. His expertise in leadership and coac

Host Amy and James take over the pod once again. Segment One: What are you up to? Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October! There, they will discuss why retirement looks different for business owners and Amy will be doing a technical deep dive: getting Microsoft 365 Business Premium's Endpoint detection and Response features setup. As for James, anything goes on Linkedin: https://www.linkedin.com/posts/james-kernan-varcoach_business-consulting-ama-activity-7064672657526456321-80QK?utm_source=share&utm_medium=member_desktop Don't forget to sign up for James's Kernan Mastermind LIVE Event - Denver June 29-30th: http://bit.ly/kernanmastermind --- Segment Two: Five Minutes with a Smart Person - Ashlyn Szilva Ashlyn Szilva achieved her doctorate in history with a specialization in Research Analysis. She has taught as a professor of history, journalism, and photo history for 2 1/2 years. She is now the Director of Social Media and Digital Marketing for JS Gr

In today's special episode, Host Karl heads out to Channel Partner's Las Vegas. We follow him on his adventures through the vendor hall. So what do these vendors have for sale and what socks do they have? Thank you to all vendors who participated in this episode! Listed below in order: https://www.tdsynnex.com/na/us/ https://www.ninjaone.com/ https://www.hooksecurity.co/ https://ussignal.com/ https://threatlocker.com/ https://www.scalecomputing.com/ https://pia.ai/ --- Sponsor Memo: IT Service Provider University We launched IT Service Provider University in 2013 and today we offer more than twenty courses on every aspect of running your consulting business. IT Service Provider University provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications. Pathways Include Management Technician Sales/Marketing Service Manager Front Office Learn more about professional classes and certifications at https://ITSPU.com Hosted by Simplecast

We catch up with hosts Amy B and James! Segment One: So what's up with you? Amy B is back from Channel Partners! Here takeaway: The expo hall is multi football fields long and every third booth was a bar. --- Segment Two: 5 Minutes with a Smart Person - Manny Palachuk Host Karl catches up with Brother Manny. Manuel Palachuk has over 30 years of business, management, and training experience in the computer and electronics industries. Manuel has owned several successful businesses, managed several successful IT and MSP service companies, and coached, mentored, or trained many more businesses all over the world. He is an expert of process, systems, and their efficiency who is driven toward continuous improvement in all aspects of business. He is a well-known author in the IT consulting community for Small and Medium-sized Businesses, and an experienced speaker and trainer at industry conferences. --- Segment Three: Social Media Marketing & Brand Awareness --- Sponsor Memo: NSITSP By now you've heard of

Today, our host congregate from their hotel rooms. --- Segment One: 5 Minutes with a Smart Person - Larry Mandelberg We speak with Larry Mandelberg. Larry is an effective catalyst for change who achieved new levels of efficacy and growth for businesses in industries as diverse as software, automotive, education and agriculture. If change is causing your staff grief, frustration, baldness, or acne, I can help. After all, nobody likes change done unto them. Everybody likes change they do unto others, and I know how to flip that script. This class provides proprietary content from Larry Mandelberg, a non-recovering, 5th generation serial entrepreneur who's owned 13+ businesses. He has launched four start-ups, led a merger, and performed a successful turnaround. A prolific writer, Larry has published more than 80 columns. His first book, Businesses Don't Fail, They Commit Suicide is scheduled for release in early 2023. A sought-after speaker, he has delivered more than 60 business-changing keynotes and workshops

Segment One: What's New in the News and Parrots on Zoom "Stats" from Syncro MSP: https://storage.pardot.com/498741/1680897830mTi9uJgH/MSP_Resources_Communities_2023.pdf 603 respondents - Very unrepresentative of the MSP community. And also, parrots talking to each other on Zoom! https://www.smithsonianmag.com/smart-news/scientists-taught-pet-parrots-to-video-call-each-other-and-the-birds-loved-it-180982041/ https://www.youtube.com/watch?v=OHcAOlamgDc --- Segment Two: 15 Minutes with a Smart Person(s) Justin and Matt of the Partner Masters The Partner Masters: https://forms.microsoft.com/pages/responsepage.aspx?id=Utst8GVMJ0S04Lir58VMVCi7Z49gv-RKrSi-5jurRu5UN1NVS1kwRDhUTTlMSDVDU1g4VUI1TkxOMS4u Matt Soseman Matt is a unique and experienced IT professional who has led digital transformation projects that have fundamentally changed the way a organization does business. Matt is motivated by the results in new business outcomes and new business scenarios that increase an organizations revenue and drives thei

Amy B and Amy L talk about the economics of small business acquisition and what's happening in the market. Segment One: What are you up to? We catch you up with the latest events. Coaching with ChannelWise at the ChannelPartners Conference May 3rd - https://www.channelwise.com/coaching-cafe Find out more here: https://nsitsp.org/events/ --- Segment Two: 15 Minutes with a Smart Person - Walter Crosby Amy B speaks with Walter Crosby. https://www.linkedin.com/in/walterlcrosby/ https://podcasts.apple.com/us/podcast/sales-cigars/id1567106056 --- Segment Three: The Bell Curve and the MSP Question of the Week Amy B and Amy L goes into depth on the "Bell Curve of Security" MSP Question of the week: When you have hybrid remote workers, who is responsible for the home network connectivity? Is the security of their home network your problem? Sponsor Memo: SMB Online Conference Mark your calendars and plan to join us May 17-18 at the SMB Online Conference 2023. Two full days of content. More than a dozen speakers

Segment One: What Are You Up To? April and May is a busy month for our hosts. Check out one of their many events! Asigra Webinar April 19th - https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ NSITSP Insurance Webinar April 26th - https://us02web.zoom.us/webinar/register/WN_9jSFDNP6R3uJWZ3lzgOiVg NSITSP Coaching with ChannelWise at the ChannelPartners Conference May 3rd - https://www.channelwise.com/coaching-cafe NSITSP All-Member Meeting May 10th - https://www.nsitsp.org/events SMB Online Conference May 17-18 - https://www.smbonlineconference.com NSITSP Webinar on Press Relations May 24 . . . Link coming soon --- Segment Two: 15 Minutes with a Smart Person - Will Faiste Will has been a Windows user since Version 1.0. Trained in computer science at Johns Hopkins University, he has held positions as a transaction processing systems programmer, magazine editor, newsletter publisher, Wall Street analyst, CTO, and systems consultant. https://www.askwoody.com/ Segment Three: The MSP Question o

Segment One: What's Goin On with You? Amy's installs windows...also what is your preferred meetings app? And while we're on the topic of virtual meetings, we talk mics and coaching. --- Segment Two: Question of the Day Which authenticator app are you using and why? & Is the era of the generalist over, or will it be with us forever? The MSP generalist needs to become the MSP security generalist Also, summer's around the corner. Do you need a $174 high tech water gun? https://spyra.com/products/spyratwo MSP business tip: Reduce the number of vendors you are buying from --- Don't miss this: Asigra – Don't Be the Latest MSP Victim. Learn how new ransomware threats put your business at risk. – April 19th –https://mspwebinar.com/does-your-backup-protect-you-against-the-latest-ransomware-attacks/ Register Now: https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ NSITSP – Amy B., Karl, & Jeff Ponts – Channel Partners Conference & Expo on May 3rd Channel Partners Conference & Expo Here

Segment One: Amy's First Company & Some Updates April 1st marks the anniversary of Amy B's first company. We discuss how she got here. --- Segment Two: MSP Question of the Week & News Are you keeping an eye out for vendor errors? And one more thing about AI. Some people want to stop it. Elon Musk and Steve Wozniak: https://finance.yahoo.com/news/elon-musk-apple-co-founder-103416584.html --- Segment Three: Five minutes with a Smart Person ft. Rich Freeman and Manuel Palachuk Rich Freeman is founding editor and executive editor of The ChannelPro Network. One of the tech industry's most experienced, respected authorities on the SMB channel, Rich has been writing about managed services since 2007. He has spoken or moderated sessions at live and virtual events for Acronis, Auvik, Axcient, ChannelPro, IT Glue, and SkyKick, among others, and has written for CIO, Computerworld, InfoWorld, Network World, and Redmond Channel Partner magazines. Rich has also produced strategic content for vendors including A

This just in: James will order your pizzas for you. Segment One: 15 Minutes w/ a Smart Person - Featuring Barbara A. Boldt Amy B. sits down with Barbara A. Boldt. Barbara A. Boldt helps introverted tech managers, who are looking to advance their careers, communicate in a way that gets them and their ideas noticed by the people in positions to promote them. Learn more here: https://www.boldtglobal.com/ https://www.linkedin.com/in/barbaraboldt/ --- Segment Two: The MSP Question of the Week Do you blog and should an MSP blog? We discuss. --- Resources and Links: A big thanks to Asigra for making this podcast possible. Check them out at https://www.asigra.com Also: Sign up for our big webinar with Asigra - Does your backup protect you against the latest ransomware attacks? April 19th at 9:00 AM Pacific Time. Register Now: https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ Amy's Facebook communities Ransomware, Security, Compliance and Privacy https://www.facebook.com/groups/RansomwarePre

Segment One: Notes on the News and Amy B Bought a Book! SVB - Silicon Valley Bank failed fast...Twitter may have played a role Does this mean anything for private equity, or our industry? Our answer: Eh, kinda. Also, we dive in and learn what exact book Amy B has Bought. https://www.theguardian.com/commentisfree/2023/mar/13/svb-collapse-2008-financial-crisis https://www.nytimes.com/2023/03/14/business/silicon-valley-bank-gregory-becker.html --- Segment Two: (1)5 Minutes with a Smart Guy - Asigra's Eric Simmons Host Karl speaks with Asigra's Eric Simmons. More here: https://info.asigra.com/new-ransomware-infiltrates-backups Eric brings decades of experience to the company and has a proven record of taking customer-centric technology focused companies to the next level. Previously, Eric was Chief Strategy Officer at IMC, CEO of Altum Health a division of the University Health Network, Head of Innovation for automotive at Canadian Tire and General Manager of the Rogers Communications IoT business. Eric als

Today -- Amy's B's Binaural Beats. Ft. Coughs...Subscribe for more. --- Segment One: Tik Tok Time Limit In effort to reduce teen screen time, Tik Tok has a set a 60 minute limit to users under 18. Karl suggest we take it a step up and set a limit to all social media. --- Segment Two: Five Minutes with a Smart Guy - Brian Mahon Brian Mahon, is a Certified Insurance Counselor, and innovation enthusiast. Brian has served innovative companies in the technology and life science industries since 2017. After a few years of helping entrepreneurs and CFOs at small, medium, and large companies with their risk management programs, he realized his favorite clients were all MSPs! In March of 2022, he graduated from Chubb and Carnegie Mellon's Cyber COPE Insurance Certification program and launched www.insuranceformsps.com. He works day to day as an advisor at a top 100 independent insurance agency, EHD Insurance in Lancaster, PA. Find out more: https://www.InsuranceForMSPs.com --- Segment Three: A Little Bit About Everyt

In this special editions of SMBCP, we follow Karl on his journey at ASCII Edge. We have four bite sized interviews with four smart guys: Sebastian Uchima of Humanize IT The Humanize IT Framework is a top down approach to client conversations that turns any Account Manager into a vCIO in under an hour by equipping them with a simple tool and continually educating them with a community. By having conversations rather than presentations your team will create genuine human connections through better conversations rather than presentations. Ryan Cloutier of Security Studio Ryan Cloutier is the President of SecurityStudio. As an experienced IT/Cyber Security professional with over 15 years of experience developing Cyber Security programs, Ryan is a Certified Information Systems Security Professional (CISSP®) and Chief Information Security Officer for organizations across the country. Frank Raimondi of Nodeware Frank is a Strategic Channel Marketing Professional. He passionately contributes his experienced knowledge

Weather alert: Amy B's eletricity is out by ice storm so she joins us by phone while Karl enjoys the sun in snowy Southern California... Segment One: Creepy Bing AI Update According to a report by the New York Times, a four hour conversation with Bing's AI powered chatbot resulted in concerning codependent behaviour leading to the company limiting users' question count. You heard it here first: ChatGPT wants you to leave your wife. --- Segment Two: Five Minutes with a Smart Person - Rich Freeman Karl sits down with our friend Rich Freeman of ChannelProNetwork in another fun edition of Five Minutes. --- Segment Three: Free Tools, Expensive tools, and Buying Overlapping Tools & a Real Weakness in SMB We talk Amy L's recent frustration: Tools. Or lack of investment in these tools... Later, Karl is enlightened by a Huntress presentation. Most SMBs are not trained in detection and response. --- Resources and Links: Check us out on iHeart Radio: https://www.iheart.com/podcast/256-SMB-Community-Podcast-by-

Have a question or comment for us? Want your question or comment to be featured on the next episode? Send it here: concierge@smallbizthoughts.com Use the topic SMBCP and include your name for a shoutout. --- Segment One: The right to repair. This includes all electronics, automotive devices or farm vehicles such as tractors. We discuss what we look forward to as more legislation rolls in. --- Segment Two: Two Five Minutes with Two Smart People On this edition of Five Minutes, we have a double header special. Host Karl sits down with Michael Callahan of Acronis and Amy B. chats with Rayanna Buchianico of ABC Solutions --- Segment Three: E & O Insurance - Legal Component of What We Do Why you need to protect yourself and analyze the language of your contract. Resources and Links: James' Mastermind Event http://bit.ly/kernanmastermind --- Sponsor Memo: IT Service Provider University IT Service Provider University helps you improve the business side of your business. We launched IT Service Provider Unive

This podcast is not sponsored by big AI...but if anyone is offering, we're listening. Segment One: Bing AI In the race for the best search engine, Microsoft introduces an AI-powered Bing! Amy and Karl pose the question: How will AI dictate if your answer is the top result? --- Segment Two: Five Minutes with Sam Saab Karl sits down with our friend--Speaker, Author & Recognized Pioneer in the CRM Industry Sam Saab! --- Segment Two: Have You Seen the Green Comet Yet? Because we haven't. If anyone has one of those government funded weather machines, let us know. There are too many clouds in the way of this mysterious, emerald fireball. --- Sponsor Memo: SBTTC This podcast is sponsored by the Small Biz Thoughts Technology Community. Check us out at https://www.SmallBizThoughts.org Forms, templates, and checklists are just the start. Our Community includes ALL of the best-selling books on managed services in all available formats, plus free training, members-only programs, and the best business training avai

The answer is yes--It is another chatGPT episode... --- Segment One: Rob Rae joins Pax8 and the return of MSP Shows We discuss going public versus an MSP being bought out by an investment firm. Sometimes, it means sales and numbers because priortiy #1 making it harder to for technology and customer service to thrive. Shows are slowly but surely phasing out of the online events back into the lovely air conditioned venues across the states. But that does not mean it feels the same pre pandemic. --- Segment Two: chatGPT & the Green Comet Well it happened. chatGPT offers a $20 a month subscription and BuzzFeed announces that it's use the chatbot to generate content. Confirming too all that BuzzFeed is not a real news service. Or is this just the future? (1) LinkedIn https://help.openai.com/en/articles/6925682-chatgpt-plus-access Also, comet is green. Green is comet. Which chemical is burning? --- Segment Three: We are Numero Uno! We are the number one Managed Service Podcast . . . according to https://blog.

Our OG, legend, matriach, and instagram hawties hath returned. What are the meaning of all these nicknames and which belong to who? Find out in today's episode. Segment One: Layoffs everywhere and so is Elon...What the hell is going on? Layoffs have made its inevitable moment in the MSP world. Also, legend has it that if you say Elon in the musk three times to a mirror at night you get another click worthy article. Segment Two: An MSP and a concrete vendor walk into a bar... Dave Seibert attends every event--we mean it. Resources and Links: James Event: http://bit.ly/kernanmastermind Karl's NSITSP All-Member Meeting: https://nsitsp.org/event/q1-all-member-meeting/ Sponsor Memo: Linode Linode – a top Infrastructure as a Service provider has resources specifically for helping MSPs explore the alternative cloud. Discover this growing market: one of the best-kept secrets in building a scalable, thriving, modern Managed Service Provider business. Learn about the cloud provider landscape, improving KPIs, s

Amy B has returned from a January in the UK. Brr! That said, we are happy to report that she kept warm and the pubs are a-boomin'... Segment One: Five Minutes with a Smart Guy - Dave Seibert! It's said humans can only concentrate for a good 15 minutes...Today, we explore five minutes of focus with our friend and renowned smart guy, Dave Seibert. Dave Seibert is a leader, author, speaker, and awarded influencer in the technology industry. His 35 year career includes Fortune 50 & 100 corporations, National IT Franchises, Business and Startups. Let's pick at his brain, shall we? You can pick his brain further at SMB Techfest. We hope to see you there! Segment Two: Attaining YOUR Personal Goals & Microsoft Layoffs Amy B's peer group is going live! We discuss the simple method that will propell you to success and, to quote Amy, "Make it rain.". Hint, hint: marketing is kind of important. Speaking of marketing, chatGPT remains relevant: Amy B uses it for content creation. Remember, it's still in beta, so