Smb Community Podcast By Karl W. Palachuk

Segment One: The MSP Question of The Week I have clients that have three PCs but don’t need a whole lot, what should I do? Segment Two: Five Minutes with a Smart Person - Dr. Lance Reichenberger --- Host James sits down with his friend, Dr. Lance Reichenberger. When Lance was only 11 years old, he began working with and programming computers. His father, an engineer, sometimes worked on a computer at home. When he was not using the machine for his professional work, he allowed young Lance to learn while playing with this computer. This was before even a dial-up modem, when transferring data required a 5 ½ inch floppy disk. He found there was not much on the hard drive, so he began rewriting the programs. He changed out the hardware, added capabilities and eventually added an early stage modem to access in the internet. Technology was a natural match for his abilities and his father encouraged him to use the natural ability to create a future. As a young man, he volunteered in the emergency room of a hospital

We catch up with Host Karl and Host Amy. Find out who's smoke free. Segment One: The MSP Question of the Week   Do you have to be a “technical” person in order to run a successful IT consulting business? --- Segment Two: Five minutes with a Smart Person - Sarah Hansen Host James sits down with Sarah Hansen of Hansen Collective. Upon earning her bachelor's degree in journalism and media communications at Colorado State University, Sarah Hansen set out to forge a career path that was both creative and flexible in social media marketing. After gaining experience working as a social media strategist with top performing midwest agencies and freelancing with brands around the country, at the age of 23, Sarah launched her own social media brand– Hansen Collective. Not only is Hansen Collective a place where she uses her online marketing expertise to help both international and domestic clients, but it's also a place where she can foster a community and educate her audience on creating effective social media strategi

Segment One: Notes on the News We sit down with Amy B and James and discuss the PAX8 marketplace Microsoft $5 Subscription Based Business Assist, and Microsoft Most Recent Security Response. Microsoft Business Assist: https://support.microsoft.com/en-us/office/business-assist-for-microsoft-365-37deb8fe-61cc-4cf9-9ad1-1c8d93475070 Microsoft Security Blog: https://www.microsoft.com/en-us/security/blog/2023/06/14/cadet-blizzard-emerges-as-a-novel-and-distinct-russian-threat-actor/ Windows patch: https://support.microsoft.com/en-us/topic/kb5028407-how-to-manage-the-vulnerability-associated-with-cve-2023-32019-bd6ed35f-48b1-41f6-bd19-d2d97270f080 --- Segment Two: Five Minutes with A Smart Person - Oliver Nshom  Oliver Nshom is one of the Best Public Speaking Trainers, graduate from the Business Leadership School USA, a certified speaker from Kernan Consultancy USA, Trained and certified Human Resource professional (CHRP), Trained and certified Customer Relationship Professional (CCRP), Trained and Certified Man

Segment One: What are you up to? Amy B, James, and Karl--3/4th of our wonderful hosts join is for today's episode. Amy B joins on the road as she drives north to...the boat. — Segment Two: Five Minutes with a Smart Person – Our Very Own James Kernan! James Kernan's first and last time as our smart person ;)! Today, we discuss James's course on Leadership and Management Principles for MSPs over at ITSP University. Learn more about this course here:  https://www.youtube.com/watch?v=2zzbZqkPZz8&t=2s https://www.itspu.com/ Check out James's event: Kernan Mastermind LIVE Event – Denver June 29-30th LINK TO REGISTER: http://bit.ly/kernanmastermind — Segment Three: MSP Question of the week and Notes on the News  Q: Do you have to be an early adopter if you're an IT consultatant? And does it dictacte success?  Sometimes the latest, greatest tool just add up in the server closet. And sometimes change isnt necassary. As they say, if it ain't broke... In the news: Amy B reads an article. "Twitter owes google and AWS

Segment One: What are you up to? Host Amy B and Karl discuss the latest in flower power. --- Segment Two: Five Minutes with a Smart Person - Allen Edwards  Allen began his I.T. career in 1994 as an entry-level tech, climbing the ladder through positions such as network technologist and then division manager in just six years. He founded his first I.T. company in 2002, and in ten short years led the enterprise through a transition from break/fix to MSP, and from custom ticketing to AutoTask before moving to ConnectWise Manage. Allen started Eureka Process with a view to benefiting their clients through immersion in their daily process and activity. Allen brings his breadth of technical and leadership knowledge to the table, along with proven leadership implementation skills to guide his clients and their teams through fostering the development of the hard and soft skills that make success inevitable. Allen is strict about Eureka’s mandate, always add value first, whether that means working with C-level executi

Segment One: What are you up to? Karl just wrapped up the SMB Online Conference!  Check it out here: https://smbonlineconference.com  Three days of smart people & fun. James is revving up for his LIVE event in Denver this month June 29th-30th.  Register here:  http://bit.ly/kernanmastermind Interested in more live shows?  Use Karl's code for CompTIA Free registration!  Use code: SBSmallBizThoughts23 Link: https://i.snoball.it/p/3igU/l --- Segment Two: Five Minutes with a Smart Person - Brian Hoppe Karl sits down with this week's smart person. Brian has been part of the Managed Services industry since the early 2000s. He earned both his Bachelor’s and MBA from Baylor University. For over 20 years, Brian has worked in multiple MSPs and has bought and sold multiple MSPs. He has grown multiple MSPs to over $5 million in revenue and managed MSPs in excess of $15 million in revenue. Brian has a thorough understanding of all the ins and outs of running a highly successful MSP. His expertise in leadership and coa

Host Amy and James take over the pod once again. Segment One: What are you up to? Amy and Karl finalize their sessions for the SMB IT Pro conference in Australia this October! There, they will discuss why retirement looks different for business owners and Amy will be doing a technical deep dive: getting Microsoft 365 Business Premium’s Endpoint detection and Response features setup. As for James, anything goes on Linkedin: https://www.linkedin.com/posts/james-kernan-varcoach_business-consulting-ama-activity-7064672657526456321-80QK?utm_source=share&utm_medium=member_desktop Don't forget to sign up for James's Kernan Mastermind LIVE Event - Denver June 29-30th: http://bit.ly/kernanmastermind --- Segment Two: Five Minutes with a Smart Person - Ashlyn Szilva  Ashlyn Szilva achieved her doctorate in history with a specialization in Research Analysis. She has taught as a professor of history, journalism, and photo history for 2 1/2 years. She is now the Director of Social Media and Digital Marketing for JS Gr

In today's special episode, Host Karl heads out to Channel Partner's Las Vegas. We follow him on his adventures through the vendor hall. So what do these vendors have for sale and what socks do they have? Thank you to all vendors who participated in this episode!  Listed below in order:  https://www.tdsynnex.com/na/us/ https://www.ninjaone.com/ https://www.hooksecurity.co/ https://ussignal.com/ https://threatlocker.com/ https://www.scalecomputing.com/ https://pia.ai/ --- Sponsor Memo: IT Service Provider University We launched IT Service Provider University in 2013 and today we offer more than twenty courses on every aspect of running your consulting business.  IT Service Provider University provides training and pathways to certification for individual IT Service Providers as well as offering company-level certifications. Pathways Include  Management Technician Sales/Marketing Service Manager Front Office Learn more about professional classes and certifications at https://ITSPU.com      

We catch up with hosts Amy B and James!  Segment One: So what's up with you?  Amy B is back from Channel Partners!  Here takeaway: The expo hall is multi football fields long and every third booth was a bar. --- Segment Two: 5 Minutes with a Smart Person - Manny Palachuk Host Karl catches up with Brother Manny. Manuel Palachuk has over 30 years of business, management, and training experience in the computer and electronics industries. Manuel has owned several successful businesses, managed several successful IT and MSP service companies, and coached, mentored, or trained many more businesses all over the world. He is an expert of process, systems, and their efficiency who is driven toward continuous improvement in all aspects of business. He is a well-known author in the IT consulting community for Small and Medium-sized Businesses, and an experienced speaker and trainer at industry conferences. --- Segment Three: Social Media Marketing & Brand Awareness ---   Sponsor Memo: NSITSP By now you've heard of

Today, our host congregate from their hotel rooms.  --- Segment One: 5 Minutes with a Smart Person - Larry Mandelberg We speak with Larry Mandelberg. Larry is an effective catalyst for change who achieved new levels of efficacy and growth for businesses in industries as diverse as software, automotive, education and agriculture. If change is causing your staff grief, frustration, baldness, or acne, I can help. After all, nobody likes change done unto them. Everybody likes change they do unto others, and I know how to flip that script. This class provides proprietary content from Larry Mandelberg, a non-recovering, 5th generation serial entrepreneur who’s owned 13+ businesses. He has launched four start-ups, led a merger, and performed a successful turnaround. A prolific writer, Larry has published more than 80 columns. His first book, Businesses Don’t Fail, They Commit Suicide is scheduled for release in early 2023. A sought-after speaker, he has delivered more than 60 business-changing keynotes and workshops

Segment One: What's New in the News and Parrots on Zoom “Stats” from Syncro MSP: https://storage.pardot.com/498741/1680897830mTi9uJgH/MSP_Resources_Communities_2023.pdf 603 respondents - Very unrepresentative of the MSP community.  And also, parrots talking to each other on Zoom!  https://www.smithsonianmag.com/smart-news/scientists-taught-pet-parrots-to-video-call-each-other-and-the-birds-loved-it-180982041/ https://www.youtube.com/watch?v=OHcAOlamgDc --- Segment Two: 15 Minutes with a Smart Person(s) Justin and Matt of the Partner Masters  The Partner Masters: https://forms.microsoft.com/pages/responsepage.aspx?id=Utst8GVMJ0S04Lir58VMVCi7Z49gv-RKrSi-5jurRu5UN1NVS1kwRDhUTTlMSDVDU1g4VUI1TkxOMS4u Matt Soseman  Matt is a unique and experienced IT professional who has led digital transformation projects that have fundamentally changed the way a organization does business. Matt is motivated by the results in new business outcomes and new business scenarios that increase an organizations revenue and drives thei

Amy B and Amy L talk about the economics of small business acquisition and what’s happening in the market. Segment One: What are you up to?  We catch you up with the latest events. Coaching with ChannelWise at the ChannelPartners Conference May 3rd - https://www.channelwise.com/coaching-cafe Find out more here: https://nsitsp.org/events/ --- Segment Two: 15 Minutes with a Smart Person - Walter Crosby     Amy B speaks with Walter Crosby.  https://www.linkedin.com/in/walterlcrosby/ https://podcasts.apple.com/us/podcast/sales-cigars/id1567106056 --- Segment Three: The Bell Curve and the MSP Question of the Week Amy B and Amy L goes into depth on the "Bell Curve of Security"  MSP Question of the week: When you have hybrid remote workers, who is responsible for the home network connectivity? Is the security of their home network your problem?   Sponsor Memo: SMB Online Conference  Mark your calendars and plan to join us May 17-18 at the SMB Online Conference 2023. Two full days of content. More than a dozen speak

Segment One: What Are You Up To? April and May is a busy month for our hosts. Check out one of their many events! Asigra Webinar April 19th - https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ NSITSP Insurance Webinar April 26th - https://us02web.zoom.us/webinar/register/WN_9jSFDNP6R3uJWZ3lzgOiVg NSITSP Coaching with ChannelWise at the ChannelPartners Conference May 3rd -  https://www.channelwise.com/coaching-cafe NSITSP All-Member Meeting May 10th - https://www.nsitsp.org/events  SMB Online Conference May 17-18 - https://www.smbonlineconference.com  NSITSP Webinar on Press Relations May 24  . . . Link coming soon --- Segment Two: 15 Minutes with a Smart Person - Will Faiste  Will has been a Windows user since Version 1.0. Trained in computer science at Johns Hopkins University, he has held positions as a transaction processing systems programmer, magazine editor, newsletter publisher, Wall Street analyst, CTO, and systems consultant. https://www.askwoody.com/ Segment Three: The MSP Question

Segment One: What's Goin On with You? Amy's installs windows...also what is your preferred meetings app? And while we're on the topic of virtual meetings, we talk mics and coaching. --- Segment Two: Question of the Day Which authenticator app are you using and why? & Is the era of the generalist over, or will it be with us forever?  The MSP generalist needs to become the MSP security generalist Also, summer’s around the corner. Do you need a $174 high tech water gun? https://spyra.com/products/spyratwo MSP business tip: Reduce the number of vendors you are buying from --- Don’t miss this:  Asigra – Don’t Be the Latest MSP Victim.  Learn how new ransomware threats put your business at risk. – April 19th –https://mspwebinar.com/does-your-backup-protect-you-against-the-latest-ransomware-attacks/ Register Now: https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ NSITSP – Amy B., Karl, & Jeff Ponts – Channel Partners Conference & Expo on May 3rd Channel Partners Conference & Expo Her

Segment One: Amy's First Company & Some Updates   April 1st marks the anniversary of Amy B's first company. We discuss how she got here. --- Segment Two: MSP Question of the Week & News Are you keeping an eye out for vendor errors? And one more thing about AI. Some people want to stop it. Elon Musk and Steve Wozniak:  https://finance.yahoo.com/news/elon-musk-apple-co-founder-103416584.html  --- Segment Three: Five minutes with a Smart Person ft. Rich Freeman and Manuel Palachuk Rich Freeman is founding editor and executive editor of The ChannelPro Network. One of the tech industry’s most experienced, respected authorities on the SMB channel, Rich has been writing about managed services since 2007. He has spoken or moderated sessions at live and virtual events for Acronis, Auvik, Axcient, ChannelPro, IT Glue, and SkyKick, among others, and has written for CIO, Computerworld, InfoWorld, Network World, and Redmond Channel Partner magazines. Rich has also produced strategic content for vendors including

This just in: James will order your pizzas for you.    Segment One: 15 Minutes w/ a Smart Person - Featuring Barbara A. Boldt Amy B. sits down with Barbara A. Boldt.  Barbara A. Boldt helps introverted tech managers, who are looking to advance their careers, communicate in a way that gets them and their ideas noticed by the people in positions to promote them. Learn more here: https://www.boldtglobal.com/ https://www.linkedin.com/in/barbaraboldt/ --- Segment Two: The MSP Question of the Week Do you blog and should an MSP blog? We discuss. --- Resources and Links: A big thanks to Asigra for making this podcast possible. Check them out at https://www.asigra.com Also: Sign up for our big webinar with Asigra - Does your backup protect you against the latest ransomware attacks?  April 19th at 9:00 AM Pacific Time. Register Now: https://us02web.zoom.us/webinar/register/WN_ruK7Mp77TEaZyIXID96DLQ   Amy’s Facebook communities Ransomware, Security, Compliance  and Privacy https://www.facebook.com/groups/RansomwarePr

Segment One: Notes on the News and Amy B Bought a Book! SVB - Silicon Valley Bank failed fast...Twitter may have played a role Does this mean anything for private equity, or our industry? Our answer: Eh, kinda. Also, we dive in and learn what exact book Amy B has Bought.    https://www.theguardian.com/commentisfree/2023/mar/13/svb-collapse-2008-financial-crisis https://www.nytimes.com/2023/03/14/business/silicon-valley-bank-gregory-becker.html  --- Segment Two: (1)5 Minutes with a Smart Guy - Asigra's Eric Simmons      Host Karl speaks with Asigra's Eric Simmons.  More here:  https://info.asigra.com/new-ransomware-infiltrates-backups Eric brings decades of experience to the company and has a proven record of taking customer-centric technology focused companies to the next level. Previously, Eric was Chief Strategy Officer at IMC, CEO of Altum Health a division of the University Health Network, Head of Innovation for automotive at Canadian Tire and General Manager of the Rogers Communications IoT business. E

Today -- Amy's B's Binaural Beats. Ft. Coughs...Subscribe for more. --- Segment One: Tik Tok Time Limit In effort to reduce teen screen time, Tik Tok has a set a 60 minute limit to users under 18.  Karl suggest we take it a step up and set a limit to all social media. --- Segment Two: Five Minutes with a Smart Guy - Brian Mahon Brian Mahon, is a Certified Insurance Counselor, and innovation enthusiast. Brian has served innovative companies in the technology and life science industries since 2017. After a few years of helping entrepreneurs and CFOs at small, medium, and large companies with their risk management programs, he realized his favorite clients were all MSPs! In March of 2022, he graduated from Chubb and Carnegie Mellon’s Cyber COPE Insurance Certification program and launched www.insuranceformsps.com. He works day to day as an advisor at a top 100 independent insurance agency, EHD Insurance in Lancaster, PA. Find out more: https://www.InsuranceForMSPs.com --- Segment Three: A Little Bit About Everyt

In this special editions of SMBCP, we follow Karl on his journey at ASCII Edge. We have four bite sized interviews with four smart guys: Sebastian Uchima of Humanize IT The Humanize IT Framework is a top down approach to client conversations that turns any Account Manager into a vCIO in under an hour by equipping them with a simple tool and continually educating them with a community. By having conversations rather than presentations your team will create genuine human connections through better conversations rather than presentations. Ryan Cloutier of Security Studio Ryan Cloutier is the President of SecurityStudio. As an experienced IT/Cyber Security professional with over 15 years of experience developing Cyber Security programs, Ryan is a Certified Information Systems Security Professional (CISSP®) and Chief Information Security Officer for organizations across the country. Frank Raimondi of Nodeware Frank is a Strategic Channel Marketing Professional. He passionately contributes his experienced knowledge

Weather alert: Amy B's eletricity is out by ice storm so she joins us by phone while Karl enjoys the sun in snowy Southern California...  Segment One: Creepy Bing AI Update According to a report by the New York Times, a four hour conversation with Bing's AI powered chatbot resulted in concerning codependent behaviour leading to the company limiting users' question count. You heard it here first: ChatGPT wants you to leave your wife. --- Segment Two: Five Minutes with a Smart Person - Rich Freeman Karl sits down with our friend Rich Freeman of ChannelProNetwork in another fun edition of Five Minutes.  --- Segment Three: Free Tools, Expensive tools, and Buying Overlapping Tools & a Real Weakness in SMB We talk Amy L's recent frustration: Tools. Or lack of investment in these tools... Later, Karl is enlightened by a Huntress presentation. Most SMBs are not trained in detection and response.    --- Resources and Links: Check us out on iHeart Radio: https://www.iheart.com/podcast/256-SMB-Community-Podcast-by-