What It Means

Informações:

Sinopsis

The age of the customer isnt a tagline its a fundamental shift in the market that is forcing companies and executives to change course. In Forresters What It Means podcast, well examine those changes, what they mean, and what executives can do about them.

Episodios

  • Navigating The Disruption Of Broadcom’s Acquisition Of VMware

    20/06/2024 Duración: 23min

    The broad changes Broadcom made in the wake of the deal have technology executives reviewing their technology roadmaps closely. In this episode Principal Analyst Naveen Chhabra walks through the changes and discusses the choices available to VMWare customers.

  • It’s Not The Payment Method That Matters, It’s The Experience

    13/06/2024 Duración: 33min

    As payment options have proliferated, they’ve become more than just a way to make a purchase. What should brands consider as they develop or add payment options to appeal to buyers? This week on What It Means, Principal Analyst Lily Varón shares insights and explains what’s ahead for digital payments.

  • The Future Of AI PCs: Roadmap To Enterprise Adoption

    06/06/2024 Duración: 24min

    With AI PCs finding their way into the consumer market this year, the big question is: When will they hit the enterprise market? In this episode, Principal Analyst Andrew Hewitt discusses the current state and future potential of AI PCs.

  • Deciphering Cloud Costs: There’s Hope

    30/05/2024 Duración: 34min

    There are a lot of reasons why cloud cost management is a thorn in the CIO’s side. In this episode, Principal Analyst Tracy Woo describes how FinOps, the FOCUS standard, and other new initiatives can help reduce cloud costs.

  • What Makes Journey-Centric Companies Different

    23/05/2024 Duración: 22min

    Journey centricity can help companies boost their revenue, reduce costs, and build better experiences for customers and employees. What defines a journey-centric company, and what does it take to become one? Vice President and Principal Analyst Joana de Quintanilha explains on this week’s episode of What It Means.

  • How Brands Can Steer Clear Of GenAI Backlash

    16/05/2024 Duración: 28min

    As generative AI becomes more pervasive in products and ads, consumers are questioning what they see and, by extension, whether they should trust the brands using it. How should brands navigate these perils? Principal Analyst Audrey Chee-Read shares insights and advice on What It Means.

  • Breaking Down The EU AI Act

    09/05/2024 Duración: 31min

    The world’s first binding legislation on AI has arrived, and its impact will extend far beyond Europe’s borders. This week on What It Means, Principal Analyst Enza Iannopollo explains the EU AI Act’s timeline, enforcement, and potential impact on innovation.

  • Top Cybersecurity Threats In 2024

    02/05/2024 Duración: 37min

    In today’s cybersecurity environment, threat detection is key. In this episode, Principal Analyst Brian Wrozek and Senior Analyst Janet Worthington discuss the top five cybersecurity threats in 2024 and how organizations can protect themselves. 

  • The Rise Of AI In The Cloud

    25/04/2024 Duración: 28min

    How important is AI to cloud providers? And how vital is cloud to the expanding list of AI workloads? In this episode, Vice President and Principal Analyst Mike Gualtieri and Principal Analyst Lee Sustar explore all aspects of the rise of AI in the cloud.

  • Can AI Help Prove CX ROI?

    18/04/2024 Duración: 27min

    Perhaps the biggest challenge CX leaders have is proving the value of CX. Can AI help? Principal Analyst Pete Jacques thinks so and joins the podcast to explain how AI can help CX leaders prove ROI.

  • Mainframe Myth Busting

    11/04/2024 Duración: 29min

    If you think mainframes are dying or dead, this is the podcast episode for you. Senior Analyst Brent Ellis shares new data and insights on the current state and future of mainframes.

  • Why It’s Time To Transform Your B2B Revenue Process

    04/04/2024 Duración: 25min

    Many B2B companies’ revenue processes lack a key ingredient: customer value. Without it, efforts to grow will ultimately falter. This week on What It Means, Principal Analysts Amy Hawthorne and Rick Bradberry discuss how companies can begin transforming their revenue processes to better serve customers.

  • Are You A Better Manager Than A Bot?

    28/03/2024 Duración: 30min

    After years of underinvestment in management training, the era of AI brings an intriguing question: Can human managers be replaced by AI? Vice President and Principal Analyst Katy Tynan joins the podcast to provide her perspective.

  • How Marketers Can Take GenAI From Pilot Projects To Proficiency

    21/03/2024 Duración: 33min

    As the hype surrounding generative AI yields to pragmatism, how can marketers take their genAI efforts from experimentation to excellence? VP and Principal Analyst Jay Pattisall and Principal Analyst Lisa Gately share advice on this week’s episode of What It Means.

  • Managing Well In A Hybrid-Work World

    14/03/2024 Duración: 23min

    Hybrid work is now the norm for many office jobs, but management styles haven’t quite caught up, says Senior Analyst Angelina Gennis. On this week’s podcast episode, she explains what it means to manage well in a post-pandemic work world. 

  • What Human And Technical Skills Will Matter Most To B2B Marketers?

    07/03/2024 Duración: 26min

    What skills and competencies will B2B marketers need most to succeed in the future? In this episode, Principal Analyst Naomi Marr and VP and Principal Analyst Katy Tynan discuss what’s driving the need for new technical and human skills and how to close the gap.

  • Will Digital Agencies Disappear?

    29/02/2024 Duración: 24min

    As all marketing becomes digital marketing, the need for specialized digital agencies will shrink. What’s in store for the agency landscape, agency jobs, and the marketers who work with agencies? VP and Principal Analyst Jay Pattisall weighs in on this week’s podcast episode.

  • What Motivates B2B Customers To Become Advocates?

    22/02/2024 Duración: 27min

    Customer advocacy initiatives often leave a key question unanswered: How do customers benefit? On this episode of What It Means, VPs and Principal Analysts Laura Ramos and Amy Bills explain how B2B companies can get more value from customer advocacy by understanding what motivates customers to participate.

  • The Trust Advantage For B2B Firms

    15/02/2024 Duración: 29min

    Trust is paramount in high-stakes B2B buying relationships. How can B2B companies build and maintain trust among buyers? VP and Principal Analyst Ian Bruce explains on this episode of What It Means.

  • Is Too Much Tech Overburdening Clinicians?

    08/02/2024 Duración: 31min

    How is the growing disconnect between tech leaders and clinicians contributing to burnout? Find out as Senior Analyst Shannon Germain Farraher explores the current and future state of technology in clinical settings.  

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