Court Leader's Advantage

Tuesday, October 5, 2021, Court Leader’s Advantage Podcast Episode A cyberattack is truly a different kind of threat, but that threat is real and growing. It takes a different kind of approach to defend against such an attack. Different questions need to be asked well before an attack occurs. Cybersecurity experts advise that having responses to these questions is essential to effectively preparing for and responding to an attack. In this episode we are talking to several court professionals who have endured a cyberattack on their court. We will be exploring questions on how to prepare your court to defend against an attack: · What questions do you need to ask your IT professionals? · How do you convince a funding body to spend the needed resources on cybersecurity? · Do you have a realistic plan to conduct court business without your case management system or even computers for weeks possibly even months? · How can you effectively train staff to respond to a cyberattack? · Does your Continuity of Operations

Tuesday, September 21, 2021, Court Leader’s Advantage Podcast Episode Threats from cyberattacks can be easily ignored by courts. There are many rationalizations: “Our court is too small to worry about cyberattacks” “We have a great firewall that keeps everything out” “Our employees change their passwords every three months just like clockwork” “Everyone has been told not to open suspicious email attachments” Often the perspective can be “We’re good” You are good until the morning you fire up your desktop only to find a black screen with the words “pay $50,000 in bitcoin and we will send you the codes to unlock your case management system.” Cyber-experts continue to advise that it isn’t a matter of “if,” it is a matter of “when.” In this episode we are talking to court professionals, several of whom have suffered through a cyberattack in their court. We’ll be exploring questions including: · How did the court respond to the cyberattack? · What could management have done differently? · What could they have done

IACA’s Global Conversation Podcast Summer 2021 Measuring judicial performance is a burning topic in many countries around the globe. How to balance the need for timely case resolution with the necessity for just results is a question many court experts have often pondered. Today, our panel of international court professionals will discuss the implications of measuring judicial performance. This episode delves into a number of questions surrounding measuring judicial performance: · How do you use the performance measures? · Who gets to see the data? · What effects does automating judicial performance measurement have? · Do you tie judicial performance to an overall strategic plan? · What advice do these court professionals have for the rest of us? Our panel today Includes: Angéline Rutazana: Inspector General for the Judiciary of Rwanda Niceson Karungi: E-Justice Expert with Synergy International Systems Dr. Aseel Zimmo: Advisor to the Chief Justice and Minister of Justice, Bahrain Thomas G. Bruton: Clerk of C

Tuesday, August 17, 2021, Court Leader’s Advantage Podcast Episode Local Courts can offer incredible opportunity for both defendants and for the community. They are positioned precisely at a point to curtail dangerous behavior before it grows worse. The array of problem-solving courts nationally, often managed on a shoestring budget, is astounding. This does not make up for the fact that local courts are often neglected. They are frequently disparaged. In some cases, they manifest structural flaws that clearly need to be corrected. All the while, we remember that local courts are the place where most of the public obtain their first-hand experience of courts and justice. This month we look at some of the challenges local courts face including: · How should local court judges be selected? · Should all local court judges be attorneys? · Should all defendants in matters before local courts be represented by counsel? · Should local courts be courts of record? We will also continue our discussion of three recent H

Tuesday, July 20, 2021, Court Leader’s Advantage Podcast Episode Local Courts are the least analyzed components of the American court system. This is particularly ironic since there are thousands of local courts, far more than there are courts of general jurisdiction. It has been estimated that they process over three and a half million criminal cases and collect at least two billion dollars in fines and fees annually. When we talk about preserving the public’s trust and confidence in America’s courts, we often miss that most citizens gain their first-hand experience from dealing with a local court. This month we are looking at three recent Harvard Law Review articles on local courts: Criminal Municipal Courts by Alexandra Natapoff, Kangaroo Courts by Shaun Ossei-Owusu, and Abolish Municipal Courts by Brendan Roediger. Here to discuss their perspectives on these articles are folks who can honestly reveal the whole story on local courts. They are judges and court administrators all of whom work in municipal co

Tuesday, June 15, 2021, Court Leader’s Advantage Podcast Episode Long days of travel, strange hotels, and strange food. Yes, international assignments can include all of these. But it can also afford the opportunity to make real change and create real change in yourself. This month we are talking to folks who have engaged in international rule of law assignments in countries around the world. We’re asking questions about international assignments. Did the folks on assignment make a difference? What were the political and cultural hurdles these people had to overcome? Do you need to know the language to go on assignment? What takeaways do these folks have for the rest of us? Today’s contributors: · Michele Oken, is a past president of NACM and has chaired the International Committee for the past seven years. In March of 2020, she retired from the Los Angeles Superior Court where she worked as a manager and court administrator for approximately 19 years. · Jeffrey Apperson is Vice President of the National Cent

Tuesday, May 18, 2021 Court Leader’s Advantage Podcast Episode International work can be challenging. It can also be very rewarding. No matter what, it is an adventure you will remember for the rest of your life. Have you thought about it? Wondered if it was for you? Where would you even go to get answers to your questions? This month we are talking to folks who have served as consultants on rule of law assignments in countries across the globe. From Russia, to Vietnam, to the Pacific Islands, these panelists have seen it all. Now you will hear their stories first-hand. This episode will give you a taste of international work. We will also tell you about NACM’s own forum for people involved in international work and for those wanting to get involved: The NACM International Committee. In addition, you will learn about the National Center for State Court’s International Division and the outstanding work it is doing around the globe. Today's Contributors Michele Oken is a past president of NACM and has chaired t

Tuesday, April 27, 2021 Court Leader’s Advantage Podcast Episode This week we are continuing our April 20th conversation with our panel on what is the key to effective communication, particularly during the pandemic. This week our panel covers topics including rumors and misinformation, the importance of “virtual water cooler” time, and the challenge of delivering unwelcome news. You will remember that we asked you viewers to send in your thoughts on what was the key to effective communication. We received some great ideas, so we asked several folks to give us their advice on what makes for effective communication during the pandemic. Today’s Contributors: These are folks who sent in advice on what is the key to effective communication: · LaShawn Thompson, Court Administrator for Oklahoma City Municipal Court · Joshua Larsen, Trial Court Supervisor, Dubuque, Iowa · Stacy Worby, Jury Coordinator for the Alaska Court System Today's Co-Host: Alyce Roberts with the Alaska Court System. Today's Panel: · Zenell Bro

Tuesday, April 20, 2021 Court Leader’s Advantage Podcast Episode It seems that at some point in every class the facilitator utters those words, “communication is key.” We all know however, that communication must be effective to make a difference. So, what is the key to making communication effective? In this episode, we are going to explore communication. How to make it count. How to avoid wasting time for you and your employees. Specifically, we will look at: · How effective has court communication been during the pandemic? · Are there different approaches to effectively communicating with employees, with other justice stakeholders, and with the general public? · How can you obtain employee feedback in the age of Zoom meetings? · What can we learn from our panel of court administrators? About Our Presenters Our Co-Host Alyce Roberts is recently retired as the Special Projects Coordinator for the Alaska Court System. As a member of the court’s senior staff, she was the AOC’s primary liaison with the clerks o

Tuesday, March 16, 2021, Court Leader’s Advantage Podcast Episode The Coronavirus has created a crisis in America’s jails and prisons. Many of these facilities have become COVID hotspots. Although sometimes overlooked, the pandemic also poses an enormous risk for juveniles who are detained. It is surprising to learn that, according to the Annie E. Casey Foundation, there were actually more young people in detention in December of last year than in April when the pandemic was new. And a greater proportion of those young people were Black and Latino. To investigate this alarming situation, Drexel University and the National Council of Juvenile and Family Court Judges have come together in a new project to 1) research juvenile risk assessment, risk reduction, and judicial decision-making during the pandemic; 2) develop a research-based plan to safely lower the numbers of young people confined in juvenile facilities; and 3) use that plan to motivate decision-makers to safely reduce the number of confinements, and

Thursday, February 18, 2021, Court Leader’s Advantage Podcast Episode Back in October of 2019, for most courts, working remotely from home was a privilege granted to a small number of court employees. It seemed to be granted mostly to Court Technology workers and Executive Office staff who were working on some major project. Who would have thought that just six months later, courts across the country would be engaged in promoting telework to many if not most of their employees? This has been a profound cultural shift that is almost unheard of in court administration. We now have close to a year’s experience with allowing telework on a widespread basis. · What has been the experience of court administrators and clerks of court with telework? · What productivity improvements have we seen? · What are the obstacles that we have encountered and how have we steered around them? · What lessons have we learned and what advice do we have to share? We are talking with court administrators from around the country about

Thursday, January 28, 2021, Court Leader’s Advantage Podcast Bonus Episode Welcome to a bonus episode on how local courts are facing and solving their many complex issues. As mentioned in last week’s episode, these local suburban and rural jurisdictions are very often the representative of the judicial branch in much of America. We are continuing our conversation with clerks of court and court administrators from one and two judge courts around the country. We are chatting about the current issues facing local courts including automated case management systems, teleconferencing, telework, and training in smaller jurisdictions. How are these courts managing those issues, and what advice they have for the rest of us? About Our Speaker Panelists Angie Van Schoick is the Court Administrator for the Municipal Court in the Town of Breckenridge, Colorado.  It is a position she has held since 2013.  Angie is a licensed macro level social worker in the State of Colorado and Michigan, receiving her MSW from t

Court Leader’s Advantage Podcast: January 2021 Episode When we talk about the challenges confronting America’s judicial branch, we often focus on the concerns and accomplishments of large metropolitan courts. After all, they are often the ones that have more money and more resources to throw at a problem.  However, a survey conducted several years ago, revealed that almost 65% of all courts in the United States had benches of fewer than four judges. In a large portion of our country, these local suburban and often rural jurisdictions, these local courts are the representative of the judicial branch.  How are these local courts solving their problems? How are they coping with the issues of the day with less staff, less money, often shared facilities, and frequently government entities that are somewhat less respectful of the court as being a separate branch of government? This month we have invited clerks of court and court administrators of one and two judge courts around the country to chat about t

IACA’s Global Conversation Podcast, Thursday, December 31, 2020 Brought to You By the: International Association for Court Administration The Coronavirus pandemic has been a scourge across the globe. It has also been one of the longest lasting and most widespread crises in recent times. It has affected every component of government in every nation that has had to deal with COVID-19. How have court systems in different countries coped with the pandemic?  This podcast asks court leaders from around the world about issues important to the administration of justice. This episode will explore how courts around the globe have responded to the Coronavirus. About the Co-Hosts: Janet Cornell has over 35 years in court leadership including service in general and limited jurisdiction courts. She is a founding and contributing member to www.courtleader.net. She has a Masters in Public Administration from Arizona State University, Tempe, AZ, and is a Fellow of the National Center for State Courts, Institute for Court

Thursday, December 17, 2020, Court Leader's Advantage Podcast Episode Part two of a conversation with our panel of court administrators whose courts have endured multiple concurrent crises. They had to deal with questions of allowing protestors into the courthouse because it is a public building while worrying about vandalism. They struggled to maintain a semblance of an operation with courthouses that were closed for months at a time. They had to keep air circulation open to eliminate the Coronavirus yet close the vents to prevent breathing in wildfire smoke. We have so much to learn from their solutions they crafted. What did they and their courts have to go through? How are they modifying their future contingency plans? What can we learn from what they have had to endure? About My Co-Host: Alyce Roberts is recently retired as Special Projects Coordinator for the Alaska Court System.  Alyce is a 2010 Fellow of the Institute for Court Management. About Our Speaker Panelists: Our panel includes administr

Thursday, November 19, 2020, Podcast Episode Unbelievably, the expression “we are living in unprecedented times” has become a cliché. Since early 2020, so much has happened to us, so quickly, and with so little warning that the only response anyone seems to have is “Well, now what?” Still, because so many extraordinary events have occurred this year, 2020 has much to teach us. We are talking with court administrators whose courts have endured nightly violent demonstrations that have lasted for months, wildfires that have turned day to night and made the air unbreathable and, of course, the Coronavirus. This is part one of two episodes where our panel shares the lessons they have  experienced first-hand. What can we learn from the experiences of these courageous court administrators, their staffs, and their courts? How will they update their Continuity of Operations Plans? What advice do they have for the rest of us? About My Co-Host: Alyce Roberts is recently retired as Special Projects Coordinator for t

Our July Court Leader’s Advantage video podcast episode on courts and protest marches has garnered considerable interest. Over 300 viewers have accessed the episode. Among those who watched the episode was Norman Meyer, Retired Clerk of the U.S. Bankruptcy Court for the District of New Mexico, who wrote in two questions to ask about court employees, protest marches, our first amendment rights, and the NACM Model Code of Conduct. Norman joins the episode to ask his two questions. About the Guest Speaker: Norman Meyer retired after serving for 38 years as a court administrator in both the state and Federal systems. Most recently, he was Clerk of the United States Bankruptcy Court for the District of New Mexico.  He is a court administration expert after a 38 year career as a trial court administrator in the state and federal U.S. courts.  He has written and spoken widely on judicial administration in the United States and abroad,  and is currently writing a court management blog (https://courtlea

For decades we court professionals have committed ourselves to the practice diversity and inclusion. We make this commitment to earn the public’s trust and confidence in our nation’s courts. This dedication is ongoing; the work still continues. The goals of diversity and inclusion affirm our pledge to fairness, equity, impartiality, trust, and accountability. They also enhance decision-making, innovation, resiliency, responsiveness, employee engagement, and the delivery of services. Courts are constantly confronted by the demand for more access, the desire for equality, and the erosion of that very public trust and confidence we have pledged to earn. What can we do to strengthen our core values? What can we do to use diversity and inclusion as a way to solve today’s problems? What do we see on the horizon for courts as they struggle to address these issues every day? About the Co-Host: Zenell Brown Zenell Brown, Executive Court Administrator for the Third Circuit Court in Detroit, Michigan.  She received

Over the last forty years, our nation’s courts have been committed to diversity and inclusion, in order to live up to the ideals of fairness and equality, and to build public trust and confidence. While we can point to many improvements, there is still much work to be done. The lessons learned from diversity and inclusion practices point to benefits beyond just furthering the institutional values of fairness, equity, impartiality, trust, and accountability. They also improve decision-making, innovation, resiliency, responsiveness, employee engagement, and delivery of services. Institutions like courts today are challenged by the spread of global pandemics, the demand for more access, the desire for more equitable outcomes, and the erosion of public trust and confidence in government. Diversity and inclusion should be at the forefront to harness new solutions and to turn challenges into opportunities. What can we do to strengthen our institutional values and apply concrete diversity and inclusion practices to

COOPs and the Coronavirus: The Lessons May Surprise You Courts are now in the midst of reopening, yet the Coronavirus is still very much with us. Right now, the United States has had over 2.3 million confirmed cases with over 26,000 new cases reported just yesterday. We have experienced 121,000 deaths from the virus and new projections predict that we will top 200,000 by the fall. In over a third of the country, the infection rate is actually increasing. This alone makes this crisis different from any courts have ever faced before. If it were a hurricane, a tornado, or an earthquake, within a few hours to a few days, it would be over; efforts would turn to clean up and repair. We still cannot do that yet, even though the country is working hard to return to normal. Nevertheless, this seems like a good time to look back and take stock of what we have learned so far from the crisis, and what we would change in our Continuity of Operations Plans (COOP). This week the panel discusses the need for long-term COOP r