Salon IQ

Welcome to today's episode where we dive into the fascinating world of AI, self-service technologies, and robots. Today, we are exploring what these innovations mean for consumers, businesses, and how these could transpire into the Hair & Beauty industry

Join us for an inspiring episode as we sit down with Kimberley, an accomplished salon owner who has mastered the art of team motivation. Discover practical tips and heartfelt stories that will elevate your leadership skills and invigorate your team's performance. Key Highlights: Building a Positive Culture: Learn how to cultivate a supportive and creative work environment. Motivational Techniques: Explore proven strategies to keep your team engaged and motivated. Overcoming Challenges: Hear real-life stories of triumph over common salon industry hurdles. Leadership Insights: Gain valuable wisdom on becoming a more effective and approachable leader. Tune in for an episode packed with actionable advice and success stories that will leave you and your team motivated and ready to achieve new heights.

Join us as we dive into Sizzling Summer Salon Strategies. As the summer heats up, so does the competition. Discover innovative marketing campaigns that will not only attract clients to your salon but also keep them coming back.

The Importance of an Online Presence for Salons: Insights from Sam and Cara. In today's digital age, establishing an online presence is crucial for the success of any salon business. Sam, our COO, and Cara, our Operations Manager, share their insights about the transformative impact of being online.

We speak with our special guest Cara who is an educator at SalonIQ. Cara has been at the forefront of working and helping many, many Salon Owners during the pandemic of Covid-19 and lockdown.  Cara gives her view on what salons have been doing during this time as well as a little personal tip which we love, listen to find out more!

How many times have you heard the saying, life is what you make it? I know I have heard this so many times, but only recently has the true meaning of this statement really meant something to me. Listen to SalonIQ's amazing start to 2021...

Yes 2020 has ben a very different year but that doesn't mean to say we can't have a great Christmas.  If you haven't done so already now is the time to plan, plan your rosters, party packages (albeit virtual parties) and much much more!

What is your retention percentage? If you don't yet know then you could be missing out on looking after your existing clients. This episode looks at a sequence of SMS and emails that truly work and are working right now for many salons using SalonIQ.

Our latest podcast talks through the various ways you can manage your cancellations during lockdown.  We may not have the green flag right now to re-open our doors however, you can certainly start planning for it to ease the pressure a little when you do re-open. Editorial and video also available on this subject here -> https://saloniq.com/managing-your-cancellations/

Do you want the busiest Christmas you have ever had? If your answer is yes then you need to listen to this Podcast to make sure you have everything covered and more!

I'm sure you are like me in that if something isn't written down or you do not get a reminder there is a chance you will forget? This episode takes you through clients that you have looked after in the last 6 months and what you should do to get them into the salon for the last quarter of 2019

If this is you, then you need to re-think... Christmas is fast approaching now we are on the later part of this year, so no doubt you will only be working more and more hours over the festive season.  Be prepared this Christmas and try not to burn yourself out. This episode talks you through what you need to think about when it comes to your salon opening hours and team rosters...

Online bookings are a MUST... Did you know 33% of your clients book online when you are closed! (At time of writing) And that number is only going to increase more and more as time goes on. This Podcast is a must to listen to, it focuses on online bookings for Christmas however the information in this episode really should be standard through out the whole year.  A MUST LSTEN TO

There is nothing better than getting everyone together and getting into the festive spirit. A Christmas shopping event for your clients can be what it takes to kick start your Christmas sales.  Why not get your local businesses involved too, listen to this podcasts to find out all the details of this great Christmas event that you can do in your salon too!

October and November are always busy times for us in the industry with lots of salon events and awards happening.  From Salon international to Business counts and NHF awards to name a few. Take a listen on this podcast to find out about the dates of certain events

What is the dream? I guess you'd get a different answer depending on who you ask, right? What does a work/life balance really mean? Life can be difficult for both the old and the young. We get a little insight into how Karen who is 21 years old manages the balance her way.  

1,200 clients and a support team with 1 goal...to do their best - how would you plan, manage and organise your day?

Now that's a question...but can you answer it straight away. Where are you right now in your mindset? This Podcast breaks down the 3 main areas of mindset; 1. Technician - Doing the job 2. Manager - Ensuring the job is getting done 3. Entrepreneur - Research's the industry, finding out what's going on out there Wheredo you fit in right now? Maybe you could say that you are doing all 3 but more than likely running around like a headless chicken and spreading yourself too thinly.  I'd love to know how you manage your mindset and where you sit yourself.

So today we have focused on your Purpose, Vision and Mission. It can seem a very daunting topic, however one that is so important and could see you make or break.  Purpose - What is your purpose? Why do you do what you do? Vision/Mission - Both of these can overlap but are just as important as one another.For your vision you need to thin BIG.  Vision is your goal, it is your statement of what you want and what you are aiming for. Your mission statement supports your vision.  Disney is a great example of this. Disney Purpose - "Bringing a smile to a Childs face" It's really nothing complicated is it? Disney Vision/Mission - To be one of the world's leading producers and providers of entertainment and information, using its portfolio of brands to differentiate its content, services and consumer products.

We have a special guest Karen who is our Credit card integration specialist at Salon iQ.  Karen has worked with Salon Owners to ensure their card machine is working as best it can for them, as well as keeping the rates down that they pay to accept card payments from clients.  Watch our short video here - Credit card Integration What are the benefits of having your card machine integrated with Salon iQ? How easy is it? How long does it take? All these questions and more are answered in this Podcast, definitely one not to miss.