Uc Today - Out Loud

With muffled calls and garbled AI transcripts, poor audio can be very frustrating. That’s why this conversation matters. In today’s AI-powered workplace, voice clarity isn’t optional—it’s business critical.In this session, Rob Scott speaks with Tim Banting (Today Digital) and Doug Jones (AT&T) to uncover the hidden cost of bad calls. While enterprises race to deploy tools like Copilot, chatbots, and AI meeting assistants, a silent killer is eroding ROI: poor voice quality.- Why AI depends on crystal-clear voice as its “data fuel”- How poor audio leads to hallucinations, compliance risks & lost deals- AT&T’s approach to prioritizing voice across global networks- Why CIOs must treat voice as a strategic asset, not a legacy concern