Uc Today - Out Loud
Conversation Analytics with Custom Business Intelligence Reporting
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:18:19
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Sinopsis
UC Today's Tom Wright hosts CallCabinet's Craig du Plessis.In this session, we discuss the following:Why conversation analytics is essential for enterpriseHow conversation analytics help manage CX metricsThe ways conversation analytics can reduce customer churn
