Podcast Neil Wilkins

Neil Wilkins talks to Kat Kennan, Founder and CEO of Radical Customer Experience about a new concept, trauma-informed marketing. Kat’s personal experiences have made her a passionate advocate for trauma survivors, leading her to establish the PTS/C-PTS advocacy organisation, Stand Up to Trauma. Through this organization, she enables others to heal and thrive beyond their traumatic experiences. Kat’s unwavering commitment to creating a more inclusive and empathic world have earned her recognition and respect within the marketing and trauma-informed community. She is leading the charge in revolutionising the way businesses interact with their customers, leaving a profound impact on the industry and society as a whole. Have you ever been frustrated with the lack of insights you get with your Net Promoter Score? Check out Kat's proprietary Brand Sensitivity Score and Cancel Culture Check-Up to get meaningful and actionable data from your customers and content https://www.radicalcustomerexperience.com/ You can