By All Means

“We are trying to build a really amazing company founded on principles of equity that makes money…and that delivers a new future for what work can look like.” Kate Downing Khaled is the founder and CEO of Imagine Deliver, a Minneapolis-based consultancy that specializes in workplace transformation. She takes us inside her process of finding new ways forward by putting people who have experienced a problem in the design chair. “Change is really hard,” Khaled says. “Sometimes an outside perspective can really help leverage what’s new.” She’s also using technology to solve for the current workplace challenges around recruitment and retention and shares a preview of her new software platform Mailroom, designed to help companies maximize the potential of their own employees. “The future of our workplaces is going to be determined by the people who work there. We can’t hold tight fisted to the old ways of being,” Khaled says. “There is no going back.” How does one learn to become a change agent? In Back to t