Executive Innovation: The Evolution Of Customer Experience & Sales

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Video Banking. During this podcast hear host, Carrie Chitsey, talk with Tim Schneider and Steve Miller. Tim Schneider is CEO of Investors Community Bank and one of the bank’s co-founders. Tim has been in the banking profession for more than 30 years and helped start the bank with three other entrepreneurs in 1997.Steve Miller is the President and CEO of Fresno First Bank, one of the largest single branch community banks in the country. He has worked in the financial services sector for 25 years with both domestic and international assignments covering 4 countries. Since joining Fresno First Bank in October of 2015, the bank has doubled in Assets and seen its market valuation double as well.Listen as we discuss: Over the past 10 years, over 10,000 branches have closed, that’s an average of 3 branches per day. Why are branches closing at such a quick rate? Tim Schneider and Investors Community Bank, with only four branches, has become