Women Leaders Podcast

Hello, and welcome to the Women Leaders podcast! I’m Patti Phillips, CEO of Women Leaders in College Sports, and today I’m talking with Kim Damron, CEO of Paciolan, a leader in ticketing, fundraising, marketing, analytics, and technology for live entertainment organizations. Kim has been at Paciolan for 16 years, initially as the COO, a role she loved. In fact, she never imagined herself as a CEO, and you need to listen in to hear how her jump to CEO in 2017 happened.   As the leader, Kim has navigated enormous change, including an acquisition and the Covid-19 pandemic. Through it all, she says communication, transparency, and being there for employees were keys to maintaining trust and a healthy culture. In fact, many practices started during the pandemic, such as company-wide town halls, have been continued because of their positive results.   Paciolan was founded based on an inclusive culture, and Kim has carried on that legacy. 69% of Paciolan employees are women and minorities, which is fabulous. She sha