Executive Innovation: The Evolution Of Customer Experience & Sales

Read the blog here. Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth. During this podcast, host Carrie Chitsey talks with Tim Spooner. Tim Spooner is a CEO and Physical Therapist, a self-insured owner of Spooner Physical Therapy with 22 locations, and founder of Spooner MSD Solutions. Tim is on the front lines fighting for employers to receive the best care, at the best price for their employees. As both a buyer and provider of healthcare, Tim is in a unique position to understand the obstacles many employers face when it comes to medical overspend.Listen to this episode of The Executive Innovation Show Podcast as we discuss: Overnight, healthcare executives had to detect and comprehend how to keep patients safe during this Coronavirus pandemic. From virtual payments to virtual care, the healthcare industry had to adapt. Tim Spooner describes their strategic moves across locations to keep patients out of the waiting room and ER. There are a lot of lessons learned from C