Executive Innovation: The Evolution Of Customer Experience & Sales

Read the blog here. Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Video Chat. During this podcast, the host, Carrie Chitsey, has a round table with five Generation Z students from Anderson High School, here in Austin, Texas to hear directly from these Gen Z’s about all things banking! What are these Gen Z’s banking preferences and what are they truly looking for in a banking relationship? Listen to “Understanding Gen Z: Banking Preferences (Part 2)” as we discuss the following: We kick off the show by understanding these Gen Zs’ banking preferences and why. We get answers on when they first got their checking accounts and debit cards. Do they prefer big traditional banks or would they rather use a community bank or a local credit union? What draws Gen Zs to become bank customers? While a mobile app is table stakes across the industry what other technologies does this generation find necessary? Listen to find out what your bank needs to have to attract these Gen Z customers.Secu