Executive Innovation: The Evolution Of Customer Experience & Sales

Welcome to this week's healthcare Knowledge Knugget! As a part of "The Executive Innovation Show" podcast, we're bringing you hot topics, game-changing ideas, the best telehealth practices and tips all while answering questions that we receive each week. During today's topic, Carrie Chitsey talks about HIPAA & telehealth waivers during the pandemic and what to plan for next.With HIPAA waivers and telehealth waivers on the brink of expiration healthcare organizations are scrambling right now. We're going to break down what we know, what we think is going to happen, and what you need to do about it. HIPAA compliance was temporarily lifted during the middle of COVID for healthcare organizations. Doctors and clinicians were implementing Skype, Zoom, Google Duo, and more for their patient appointments. While these platforms provided a temporary aid for those who couldn't get true telehealth solutions, these platforms have proven not be a permanent solution to the problems we