Smb Community Podcast By Karl W. Palachuk

This article was originally posted May 18, 2012 on Cloud Services Roundtable. Freeday Friday May Podcast Posted – US / UK Edition   This program was recorded and is posted here.   How to Convert 700 Clients to Managed Services Without Dropping Any The US/UK Edition of Freeday Friday featured a kickoff question of whether it’s possible to covert a traditionally break/fix business into managed services. The question came from a partner with three employees and 700 customers. That told me something about his business and his customers. I talked about what we did in the transition to managed services and gave him some advice. We also had a few questions about the hiring process, specifically about filtering candidates. I talked about our process and how well it works . . . as long as I don’t break the rules and just hire someone. Boy, can that go wrong! If you would like your question to be the start-off question, just send an email tokarlp@greatlittlebook.com. Please put Freeday Friday in the subject line. Fr