Smb Community Podcast By Karl W. Palachuk

One of the reasons I love working with my brother Manuel is that he is AMAZING at defining and implementing successful processes. Earlier this year he started a new coaching program geared specifically toward Managed Service Providers. Manuel was the President of my MSP (KPEnterprises) for three years. After that he took a position as the outsourced Chief Operating Officer for an MSP in Florida. He turned their operation around and brought them four quarters in a row of profitability – something they had not had before. Manuel has a great resource site at www.conceptualageconsulting.net. Check it out and review the programs he has available. Just FYI: My coaching program is full and I have a waiting list. Trust me. You will miss NOTHING if you engage with Manuel. He is the best team leader I have ever seen. He is also amazing at defining and implementing processes. After all – he had primary responsibility for the 270 page checklist in the Network Migration Workbook! Our mastery of ConnectWise, Autotask, Kas