Business Is Chess Not Checkers

In the first of 2 podcasts on rapport we talk about what rapport is and why we may sometimes want to break rapport; we also discover that Jay and Trish have very different ways of dealing with strangers on trains and planes!   In simple terms rapport is the art of getting to know and get along with people. Wouldn’t it be great to have that feeling when you instantly feel comfortable with someone who you have just met? In NLP (Neuro-Linguistic Programming) we learn tools and techniques to shortcut the process of rapport building.