Business Is Chess Not Checkers

In this second episode on rapport we discuss how to gain it quickly. We look at matching and mirroring of body language and gestures, level and tone of voice, as well as finding similarities in the subjects we choose to discuss. We consider why it may be important to get into rapport with strangers and how it can be a benefit to our business. We question how can we find similarities even when we may have little in common with the other person and Trish shares her top tips on gaining instant rapport.