Mere Mortals Unite Podcast

089: Building Connection in the Workplace - Bristlecone Holdings http://www.julieannsullivan.com/workplace-connection/   If there is one industry that is perceived as cold and uncaring, it’s finance. Banks, credit card companies, asset management firms, and insurance companies.  They are not usually known for their customer care. Our guest today will explain how one finance company provides exceptional care not only to its customers, but its employees as well.  Today I’m thrilled to introduce you to Kelsey Martin, Chief People Officer at Bristlecone Holdings in Reno, Nevada. Bristlecone provides consumer leasing to several niche markets, and has distinguished itself by diving deeper into the data spectrum. Their mission is to redefine creditworthiness, and by doing so have helped many consumers who would not otherwise be able to obtain financing. In our interview, Kelsey describes how she has helped Bristlecone serve its employees and connect with them through simple but effective engagement strategies. Liste