Executive Innovation: The Evolution Of Customer Experience & Sales

In this episode of the Executive Innovation Show, host Carrie Chitsey Wells talks with Matthew Burns. Follow Matthew Burns on LinkedIn, he is the Founder of Global HR Collective. As an experienced HR Executive, Board Advisor, Speaker and Winner of Canada’s 2017 Most Innovative Use of HR Technology, this is a must listen. He has been an HR corporate executive for several companies directly as well and speaks to hundreds of thousands of HR professionals a year. Listen for topics discussed on this podcast such as:  Playing offense vs defense in human resources. Learn how to move from a cost center to a profit center with these proactive tips from Matt Burns.How to come out of the HR silo! Does a merger with human resources and marketing make sense? How can HR can move towards more marketing focused recruitment efforts.  How to build a solid work force plan by understanding upcoming talent needs and life cycles. What should be on your HR bucket list for 2019? Stop doing things the way you have always done it. Thr