Executive Innovation: The Evolution Of Customer Experience & Sales

Read the blog here. Welcome to this week’s healthcare Knowledge Knugget! As a part of “The Executive Innovation Show” podcast, we’re bringing you the hot topics, questions we receive each week and game-changing ideas, best practices and tips. During today’s topic, Carrie Chitsey talks about how telemedicine improves the quality of care for patients. Improve Access to Care for Chronic Care Patients As we look at a post COVID world, how has telehealth improved the quality of care for patients? With forced telehealth adoption of both patients and physicians, this has really shed a light on access to care for those who live in rural demographics, FQHCs, and population health who may have not had access to care previously. With COVID, and the effort to keep patients safe, this prompted Medicare and Medicaid to unlock codes and make care more accessible while keeping patients at home and safe. Improving Patient Quality of Care with Telehealth Now, you see specialty providers who have moved to 80 to 90% telemedicine