Executive Innovation: The Evolution Of Customer Experience & Sales

Read the blog here. Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth. During this podcast, the host, Carrie Chitsey, has a round table with five Generation Z students from Anderson High School, here in Austin, Texas to hear directly from these Gen Z’s about all things healthcare! We dive deeper into their healthcare preferences for PCPs, how they like to be communicated with and more. Listen to “Understanding Gen Z: Healthcare Preferences (Part 3)” as we discuss the following: A lot is going on in healthcare right now. There has been a noticeable shift from going to your primary doctor with more urgent care and retail clinics popping up. You can even go to your local pharmacy to be seen for a cold, sinus issues, etc. And now with healthcare technology like telehealth being accepted by private insurance, the landscape has truly changed. What is Gen Z’s preference for seeing a doctor for minor ailments such as the cold or flu? Would they rather make an appointment with th