Executive Innovation: The Evolution Of Customer Experience & Sales

Welcome to the Executive Innovation Show Podcast, brought to you by One Touch Telehealth. During this podcast hear host, Carrie Chitsey, with Chantell Preston. Chantell Preston is the Chief Executive Officer and a founding partner of Facilities Management Group who operates multiple freestanding emergency rooms and hospitals located in Texas and Nevada. Chantell is also an avid investor in technology based healthcare companies as well as a Lead Partner for The Active Aging and Longevity Fund for Portfolia Venture Capital. Listen to this episode of The Executive Innovation Show Podcast as we discuss: How has the coronavirus shifted ERs around the country to not only keep patients safe but also their employees? Listen as Chantell Preston details the steps taken to transform the ER from brick and mortar to adding telehealth for virtual care. While COVID-19 has led to an increase in emergency room visits, Preston reminds us that other patients will still have emergencies. How can your ER accommodate these patient