Improving Customer Experience
Customer Experience Metaphors Offer Wealth of Insights
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:03:12
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Sinopsis
How to access the 80% of customer communication that is nonverbal, and the 95% of customer experience thought, emotion and learning that occur in the unconscious mind. From the blog Customer Experience Optimization: (3:12) - Sign-up for ClearAction Newsletter.