Improving Customer Experience
Customer Service: 'Wow' Versus 'Ow'
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:03:31
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Sinopsis
How to deliver 'wow' customer service by being 'w'illing to check for understanding -- on your part and on the customer's part. From the blog Customer Experience Optimization: (3:31)
