Improving Customer Experience
What IS Customer Experience?!
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:04:50
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Sinopsis
You probably hear lots of “customer …” phrases that seem interchangeable. In reality, there are big differences in these terms, although they are related. Includes in-depth definition of CEM - customer experience management. From the blog Improve Customer Experience http://customer.ology.com. (4:51)
