Larry Williams Drive

Perspective with Heather du Plessis-Allan: Why is Air New Zealand chasing their customers away?

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Sinopsis

Let's talk about Air New Zealand. Look, if I was Air New Zealand, I would feel pretty beaten up after the weekend's opinion pieces. Bruce Cotterill  wrote a piece in one newspaper complaining that if Air New Zealand want to charge as much as they do, then they have to do the job better and be on time more often. And then, Sam Stubbs wrote a piece in another newspaper telling them to stop overcharging domestic travellers. Now, I cannot explain the timing. I can't explain why both those guys wrote harsh pieces about the same airline on the same weekend. But what's weirder about it is that I almost did exactly the same thing.  I almost had a bit of a rant about Air New Zealand myself this weekend, because I had to pull out of an event on account of their ticket prices. What it was is the husband and I were planning to go to a thing in Wellington. We started doing all the organizing, had the babysitter covered, organized to work out of Wellington for the day - and we went to book the flights and sa