Commonwealth Club Of California Podcast

As a special agent in the FBI, Frank Figliuzzi spent his 25-year career working in populous areas such as San Francisco, Miami, Cleveland and Washington, D.C., investigating crime and protecting American rights. In 2011, Figliuzzi was appointed assistant director of the FBI’s Counterintelligence Division by then-director Robert Mueller. His years of experience—both in agent and executive positions—can help shed light on the bureau’s training practices that unlock individual and organizational excellence. In his new book, The FBI Way, Figliuzzi reveals necessary values that make an effective member of the FBI, including performance, integrity and conduct. Stories by Figliuzzi demonstrate how the FBI maintains a rigorous implementation of its core values throughout the organization to ensure accountability and effectiveness. Figliuzzi has condensed the bureau’s process of protecting its core values into what he calls “The Seven C’s”: code, conservancy, clarity, consequences, compassion, credibility and consiste