Gemba Academy Podcast: Lean Manufacturing | Lean Office | Six Sigma | Toyota Kata | Productivity | Leadership

  This week's guest is John Knotts. Ron and John talked all about data, how to approach it, and what tools John recommends. John also expanded on the concept of "being the rock."  An MP3 audio version of this episode is available for download here. In this episode you'll learn:  John's background (2:57) His favorite quote (3:55) The approach to data collection he recommends (5:50) The type of data John is looking for (13:30) Looking at trended data (14:59) Determining the type of data you're dealing with (17:13) How John handles outliers (20:05) The tools that stand out to John (23:28) What John doesn't teach (28:18) An anecdote from one of his LinkedIn posts (36:25) Podcast Resources Right Click to Download this Podcast as an MP3 AME Conference - Use Promo Code Gemba15 for 15% off John on LinkedIn "Be the Rock" Post What Do You Think? What is your relationship to data like? How has it been beneficial?