Smb Community Podcast By Karl W. Palachuk

In today's episode of the SMB Community Podcast, hosts Amy Babinchik and James Kernan dive into the best AI tools for marketing and sales, including popular choices like ChatGPT and Gong. They discuss the latest news in the IT industry, such as Fred Voccola's abrupt resignation from Kaseya and the rebranding of CompTIA's nonprofit arm. The conversation also covers expectations from Apple's upcoming product updates and potential regulatory actions in consumer privacy. Lastly, Amy and James share details about their upcoming educational classes focused on AI management and mergers and acquisitions, respectively.   Chapter Markers: 00:00 Introduction and Podcast Overview  01:04 MSP Question of the Week: AI Tools for Marketing and Sales 02:26 Exploring AI Tools and Newsletters 04:53 Using AI for Content Creation and Marketing 06:08 AI in Video Content and Sales Tools 10:33 Kaseya CEO Resigns: https://www.crn.com/news/channel-news/2025/fred-voccola-out-as-kaseya-ceo-5-things-to-know    14:14 CompTIA's New Identit