Smb Community Podcast By Karl W. Palachuk

This week Chip Reaves from Bigger Brains announced a great new offering for managed service providers. I talked to him about Bigger Brains and the new offering – Computer College. Chip is the founder of Computer Troubleshooters in the U.S. (It was originally an Australian company.) Computer Troubleshooters grew to 480 locations in 33 countries. After selling off his interest in that franchise, Chip still owns a Computer Troubleshooters business in South Carolina. Bigger Brains was created to provide e-learning systems to Chip’s clients. Training is a natural addition to what we do for a living. In fact, many of us offer some kind of O.S. or software training in our managed services offerings already. Bigger Brains now has two levels of offerings. First, the “Bigger Brains” brand is a training service that you can resell. It has lots of courses and sells for about $17 per user per month. That’s end user pricing. You can make a very healthy profit on that (details in the audio). Cources include Excel, Word, Pow