Smb Community Podcast By Karl W. Palachuk

This SMB Community Podcast is the first in a six-part series entitled Remote Control Deep Dive: Build and Grow Your Business, with Dave Sobel, Senior Director of MSP Evangelism at SolarWinds MSP. For the next six weeks, we’ll be talking about how to get the most out of your remote control tools – and make more money. Here, Dave talks about the core features of the SolarWinds MSP’s Take Control tool. These include one-to-many scripting and recording the control session. Take Control was built specifically for the SMB market. As Dave says, this is not an “enterprise” product watered down for SMB or a home product stretching to be the right solution. Dave gives us a long list of questions to ask when you go shopping for a remote control tool. And, finally, Dave covers billing. After all, the bottom line is the bottom line. He covers some of the key elements of squeezing as much money as possible with the right remote control tool. And of course he touches on the questions of security, performance, and managing