Smb Community Podcast By Karl W. Palachuk

Another fun week of James and Amy! Following Halloween, James and Amy shared their mission of Halloween costumes and handing out Halloween candy. Kicking off this week's episode, DATTOCON missed out an opportunity for press and hype.  From lack of a major announcement, there is a PR opportunity missed.  --- 1.) MSP Question of the week:  How can you hold your team accountable? Business coaches are being hired all across the country due to a lack of accountability. Instead, James and Amy share some insightful areas to strengthen your accountability with your team: Set goals with your team on a set cadence either daily or weekly Create expectations in writing with your team. Utilizing meetings, such as a daily huddle, can be a great opportunity to do a checkin with the team and leadership. Enhanced communication is effective accountability. Accountability is not conflict, instead, accountability is effective communication. Train your employees. Without proper training, it is difficult to hold employees account