Court Leader's Advantage

October 15, 2024, Court Leader’s Advantage Podcast Episode Forbes Magazine recently published an article titled “10 Biggest Business Trends Everyone Must Be Ready For Now.”   The list? 1. Generative Artificial Intelligence Will Be Everywhere. 2. Demand for Interpersonal Skills 3. The Move to Sustainable Business 4. Business Resilience 5. Personalization of the Customer Experience at Scale 6. A Customer Experience Revolution 7. The Data Economy 8. The Search for Skills Solutions 9. Employees Demand Remote Work opportunities 10. The Shift to Diversity and Inclusivity  Many court administrators appear to see artificial intelligence as an IT issue. However, it is definitely a consumer-based concept now. A short time ago, the venture capital firm Andreessen Horowitz announced its top 100 consumer AI apps.  The most popular one by far? ChatGPT, trailed by other tools including Microsoft CoPilot, Google’s Gemini and Bing, Character AI, Perplexity, Claude, and even Grammarly. These tools can create compelling text in