What It Means
What Makes Journey-Centric Companies Different
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:22:11
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Sinopsis
Journey centricity can help companies boost their revenue, reduce costs, and build better experiences for customers and employees. What defines a journey-centric company, and what does it take to become one? Vice President and Principal Analyst Joana de Quintanilha explains on this week’s episode of What It Means.
