Larry Williams Drive

Experts claim New Zealand's ongoing failure to deal with bad debt is costing the country over $2 billion per year. Debt management firm DebtManagers says a human-centred and customer-led approach to debt will reduce the issue- as the current one-size-fits all approach isn't helpful. Executive director Charles Whiting says adding interest and collection fees is counter-intuitive to getting debt repaid faster.  "We talk about people going into arrears- often debt is only the tip of the iceberg when it comes to issues they're experiencing."  LISTEN ABOVESee omnystudio.com/listener for privacy information.