Cutalks By Cutec

This week on CUTalks we are talking to Dr Mark Goulston. Mark is an American trained psychiatrist, author of seven books including, "Just Listen" Discover the Secret to Getting Through to Absolutely Anyone, has contributed to Harvard Business Review, Business Insider, Fast Company and hosts the My Wakeup Call podcast. He is also the creator of the field of Surgical Empathy in which people learn to let go of their personal agenda, and instead go to where another person is coming from, and then reveal their most important, critical and urgent needs and desires and then serve those.