What It Means
Is Asynchronous Chat The Future Of Customer Service?
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:33:38
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Sinopsis
Asynchronous chat is poised to proliferate throughout the B2C ecosystem, redefining expectations around customer service. Senior Analyst Christina McAllister joins to discuss the benefits and pitfalls of this technology.
