Dental A Team W/ Kiera Dent And Dr Mark Costes

On this final day of 2024, Kiera gives listeners a series prompts to reflect on the past year — personal, professional, and many stops in between. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.964) Hello, Dental A Team listeners. This is Kiera and happy New Year's Eve. I cannot believe 2024 is wrapped up. We're done. Like chalk it up. We're done. Can you believe that it is 2025 in less than 24 hours? You'll be ringing in that new year and I hope you do it with Dental A Team. Of course we'll be there celebrating with you. But 2024, 2024, can you believe it's wrapped up? It's done. It's packaged up. We can't go back in time. We can't change things.   All we can do is reflect and celebrate and look forward to next year. And so I'm so excited. I thought I'd just pop on quickly today of let's do a quick reflection. Let's think about how it was. I love New Year's Eve. And this is probably 1 of my favorite holidays because g

Did team members in your practice have to have any hard conversations this year? Maybe about dress code or drug testing? Did that new PTO policy work? Were there uncomfortable topics with patients? Tiff and Dana give advice on how to go about updating your handbook as 2024 comes to an end, so you can be more ready than ever when 2025 begins. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: The Dental A Team (00:01.422) Hello, Dental A Team listeners. We are so excited to be here with you today. I have Dana. You guys know I love podcasting with Dana. She's my girl. Dana, thank you so much for being here with me. know we have, it's Friday, and so we're super excited about that. We have fun things in our lives coming up and we have so many podcasts to get recorded today for all of these people and I'm so excited because it means I get extra time with you. Dana, how are you today?   Dana (00:27.746) Doing good, doing good. I'm just as excited

Kiera invites listeners to consider what gift(s) they provide others — whether it’s patients or team members, or in a more personal capacity. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.422) Hello, Dental A Team listeners. This is Kiera and Merry Christmas. If you don't celebrate, well, happy December 25th. If you do celebrate, Merry Christmas. I love the holidays. I truly do. And this year, my husband and are celebrating with his family, which is so fun because we got married 13 years ago and I'm the second oldest of seven. And so my siblings were very young. I have one sister and she was born...   when I was 12 and another sister born when I was 15. so I really, when we got married, my husband's the youngest of five and I just really, really, really, really wanted to spend holidays with my siblings because they were so young when I got married. And so for the last 13 years, we have been with my parents and my fami

Merry Christmas Eve! Kiera talks about how dental teams can apply the excitement and anticipation associated with holidays to their practices and work spaces. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and Merry Christmas Eve. If you celebrate that, otherwise, happy December 24th. It's so fun to podcast with you on holidays. I love the magic. I love the anticipation. I love Christmas Eve. In my family, it's always been these fun traditions that we have. We do a big breakfast in the morning and then we all go shopping for cereal. It's been the tradition since I was little and we would always, always, always go get a...   cereal and being in a family of nine people our own box of cereal that we got to choose was like the greatest gift my parents could ever give us so and also kudos to my mom that meant Christmas morning it's cereal for breakfast like talk about a sma

It’s Dental A-Team’s last book club episode of 2024! December’s book is Deep Work: Rules for Focused Success in a Distracted World by Cal Newport. Kiera dives deep (heh) into what it means to work with such intensity in a world overrun with distractions, including layers of cognitive focus, an increase in the ability to master topics, the power of routine and ritual, and more. Episode resources: Find the full book club rundown here! Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.124) Hello, Dental A Team listeners. This is Kiera and welcome to the book club. This is the last book club of 2024. Can you believe it? We are to the last book club of the year. And just as a fun little book club, let's do a year in review of all the book clubs that we've done together this year. So in case you didn't read these books or you need a book or you need to remember the book clubs we did, January, we did the Go Giver. February, we did Crucial Convers

Tiff and Dana are here to gameplan your goals for 2025 by starting big and breaking it into smaller and more attainable pieces. They discuss aspects to consider, such as profitability, time management, tracking systems, and more. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: The Dental A Team (00:01.106) Hello, Dental A Team team listeners. We are back here today. I've got Ms. Dana with me and we are here to talk to you about numbers today. I'm excited for this one. Practice owners, doctors, dentists, all of you guys out there, this is a really important one and Dana and I have some awesome information to really hand out to you. But before we dive in, Dana, how are you doing over there? How are you?   We're wrapping up the end of the year. I know I've seen a ton of successes in so many of our clients. How are your clients doing? What are you working on right now with your clients?   Dana (00:34.404) Yeah, it's great. 2024, I think was

To inspire the most effective team for your practice, Kiera shares three key attributes that need to exist among staff members: Trust and vulnerability Healthy debate Peer-to-peer accountability Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: Kiera Dent (00:01.05) Hello, Dental A Team Listeners. This is Kiera and I am so excited for today's podcast. This is something that I've been working on with tons of teams and within our organization and just a lot of different fun things for you. So I hope you guys are having an incredible day. I hope you're ready for just some magic here. I hope you're ready for some podcast magic. I hope you're ready for some life magic. And I hope you just remember we are truly so blessed because we get to work in the incredible profession of dentistry. So I hope you just remember that. And as always, thank you all for being podcast listeners.   Don't forget to download, like, subscribe, share this, leav

Dr. Brian Harris is back once more, this time talking about how he continued the practice after his father left. He touches on financial considerations (like selling to a DSO), growing pains being part of a first-of-its-kind DSO, and more. Episode resources: Learn about Smile Virtual Listen to episode 840: Easy Way to Get More Patients Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: The Dental A Team (00:00.214) Hello, Dental A Team listeners. This is Kiera and I am so pumped that you are back for day two with me and Brian Harris. We talked yesterday about partnerships and the different pieces about it. And now today we're actually going to talk about how to have a successful practice after the buy-in, which I think is so important and is not talked about. So get ready and as always, thanks for listening. I'll catch you next time on the Dental A Team podcast. And one other thing I want to talk about really quick is after you buy in. Yeah, let's talk abou

Dr. Brian Harris of Smile Virtual gets real and raw with Kiera. The topic: burnout, and how Dr. Harris navigated it to boost himself toward success. He talks about what that meant personally, professionally, as well as tackling the reality of finances and production with a practice partner, and more. Episode resources: Learn about Smile Virtual Listen to episode 840: Easy Way to Get More Patients Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript: The Dental A Team (00:00.536) Hello, Dental A Team listeners. This is Kiera and I am super pumped to welcome back one of our top guests that's been on the podcast, Dr. Brian Harris. I hope you guys caught his last podcast where we went into all things for Smile Virtual, how we can increase your practice by doing virtual consults. And today he's back to chat, case acceptance, and I'm going to geek out and ask him my own personal selfish questions, but Brian's incredible. Welcome back, Brian. How are you today? Thank

Tiff and Dana discuss updating your operations manual in a way that doesn’t completely stress you out. They dive into details about each of the following steps: Establish an ops manual point person Schedule regular updates Delegate sections Set due dates Just because it’s a big deal doesn’t mean the process can’t be fun and effective. Episode resources: Subscribe to The Dental A-Team podcast Join Dental A-Team Consulting Leave us a review Transcript:  The Dental A Team (00:01.615) Hello, Dental A Team listeners I am so excited to be here with you again on this beautiful day. I have Ms. Dana here in the house with me. That literally feels like she's in my house. I wish she were here, but we are houses apart. Dana, how are you today?   Dana (00:18.36) Damn pretty good, how about you?   The Dental A Team (00:20.703) Good, good. We are over here at the time of recording this just getting prepped for the holiday season. Like we're well into it at this point. I feel like holidays have began and parties

In this powerful episode, Kiera is joined by John Jackson, executive director of Defy Ventures, Utah. John shares his history as a criminal, the time he spent incarcerated for his crimes, and how he found the power to change. Kiera and John met through a Tony Robbins’ Business Mastery earlier this year, and Defy Ventures is one of the nonprofits the Dental A-Team is donating to through its Live to Give program this year. About John: Correctional officials once labeled John “the worst of the worst.” As he served 18 years in prison, John rose through the ranks of his gang by honing his leadership skills. After four years in solitary confinement, John realized that building his criminal resume would only lead him to life—and death—in prison. He made the dangerous and unpopular decision to step away from criminal activity while incarcerated at Pelican Bay, a notorious supermax prison in California. Since his release from prison in 2019, John served as the director of sales and fundraising at Hustle 2.0, helping t

Kiera lays out a ton of ideas on how practices should be looking ahead to 2025, including the right percentage growth to aim for, why you actually can take time off for vacation, and more. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.994) Hello, Dental A Team listeners. This is Kiera and welcome to the Dental A Team podcast. I hope today is such a magical day for you. I hope that you are having such a fun time and I hope that you are wrapping up 2024, getting ready for 2025. I am so excited for you guys as you're wrapping up the year. And I just wanted to take a minute of let's not forget how to maximize and optimize our schedules for 2025. I know it can sound funny, but really if we take the time now,   to project out, prepare for our year. You are gonna have such a better year in 2025. So welcome to projections with the Denta

Tiff and Dana spell out how to avoid the crunch-time that always seems to crop up each December. They give advice on how to find the just-right daily metric for your practice, the power of adding procedure codes, how to get the whole team rallied for the cause, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:01.174) Hello, Dental A Team listeners. Dana and I are back at it today. We are bringing you some fantastic information today, if I might say so myself. Dana, thank you so much for being here with me. I know we both had calls. You've had a million calls.   a ton of clients and you had so many calls already this morning and you pop it on podcasts to just give away more information. So thank you for being here with me. Thank you for giving me this time this afternoon. What do you have going on this weekend?

Here’s to the people who make your life incredible. Happy Thanksgiving! Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.856) Hello, Dental A Team listeners. This is Kiera and happy Thanksgiving. You guys, if you are new to the podcast, welcome. I'm so happy you're here. If you've been with me for a while, you know this to be true. I love holidays. I love holidays so much. I am so appreciative of holidays because I feel like it's just the time that like takes our autopilot life and puts it actually on pause and.   Thanksgiving is honestly my favorite podcast of the entire year. I have so many amazing things to be thankful for and it's always just special of what I'm able to celebrate with our team, celebrate with all of you and just give gratitude and thanks. And every year on Thanksgiving, my husband and I have it as a tradition.

This one's for the doctors and hygienists. Tiff and Britt discuss why perio calibration matters, how accountability on top of that improves practice-wide success, the right percentages your hygiene department should be reaching, and more. Episode resources: Reach out to Tiff and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:01.302) Hello, Dental A Team listeners. I am excited to help with you today with me, with us. Britt Stone, Miss Britt is one of our hygiene queens. You know, we have a couple of them on our team and occasionally I like to bring them in for some hygiene flow and some hygiene spaces. Now, Britt, today we are gonna talk hygiene, but I wanna do hygiene from doctors.   perspective and like doctors really getting a lot of value out of that space. So today's hygiene is a little bit different. Your hygienists can listen to this always as well.

Kiera and Britt review Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork by Dan Sullivan. The theory is to consider how much time you’re spending on tasks that would be done better and cheaper, and give you more time for other tasks that only you can do. Kiera and Britt give examples of how this can work in a dental practice as well as your personal life. Find the full book club rundown here! Episode resources: Reach out to Kiera and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.92) Hello, Dental A Team listeners. This is Kiera and I am pumped. I have the one and only Brittany Stone on the podcast with me for our book club. Britt, how you doing today?   Britt (00:10.986) I'm doing great. book club day is always fun. tell you, I know people like wish they could be part of our actual live book club with Dental A Team. I've heard it

Kiera and Britt outline how to go about assessing 2024 for your practice. They give three metric areas and discuss questions for evaluating each: Profitability and business Clinician and dentistry skill Personal and team fulfillment Included in all that is the recognition of accomplishments. Don’t forget to celebrate! Episode resources: Reach out to Kiera and Britt Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.812) Hello, Dental A Team listeners. This is Kiera and today is a special day. I have the one and only Brittany Stone, no BS Britt. What else do you have? What other names Britt? think bad.   Britt (00:11.616) mean, you got my full name today. So like that's always, Tiff did that the other day on a podcast too. And I'm like, I always get worried when it's my full name that comes up.   Kiera Dent (00:15.127) You   Kiera Dent (00:21.158) Brittany's still

Kiera breaks down need-to-know pieces of leadership meetings—ones that are regularly scheduled, have focused agendas, and require personal ownership from each person present. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.798) Hello, Dental A Team listeners. This is Kiera and welcome to the Dental A Team podcast. I hope you guys are just having the best day of your life. I hope that you just remember we are truly so incredibly blessed to be able to be in dentistry. I say this often and I genuinely mean it. I think it's so incredible that we get to be a part of dentistry. We get to be part of all this evolution. We get to be a part of AI coming into our practices and being able to have all these fun things. We're able to help our patients with   PRF and now there's laser that's helping with restorative treatments have less sensitiv

Tiff and Dana discuss the ideal ways to utilize expanded functions dental assistants (EFDAs). They provide different ideas of how an EFDA can effectively fill in gaps, address scheduling SNAFUs, why state regulations need to be taken into consideration, and more. Episode resources: Reach out to Tiff and Dana Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: The Dental A Team (00:01.464) Hello, Dental A Team listeners. We are back at you. Dana and I, Dana, thank you for being here with me today. I'm so excited to see you. How are you on this lovely, lovely, still morning? Yes, morning.   Dana (00:14.474) God, I'm doing pretty good. I'm excited to be here. I like this. I know you're always like, I love my time with Dana. It's equally reciprocated. So I'm excited to get a little extra Tiff time today.   The Dental A Team (00:21.101) Thank you.   Thank you, me too, me too. We really need to,

The more engaged your team members are with your practice, the happier everyone (patients included) is. Kiera shares four questions to ask employees in connection to their engagement, then breaks down how to interpret the responses and what to put into place for improvement. Episode resources: Reach out to Kiera Tune Into DAT’s Monthly Webinar Practice Momentum Group Consulting Subscribe to The Dental A-Team podcast Become Dental A-Team Platinum! Review the podcast Transcript: Kiera Dent (00:00.75) Hello, Dental A Team listeners. This is Kiera and welcome to the Dental A Team podcast. I'm so happy you guys are here. I hope today has just been an incredible day for you. And I hope you guys just remember that we are so lucky and so blessed to work in this incredible industry of dentistry. We are getting ready to roll into Q4 and I hope you guys are just feeling good about it. Like Q4, end of year, here it is. And I hope you guys are just loving it and enjoying it. And you just feel like you are completely