Scrum Master Toolbox Podcast

Sofi Simonyan: Transforming Agile Team Engagement With OKRs Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Sofi describes a project involving two Scrum teams working on the same product but struggling with engagement and alignment. By involving the team in product definition and creating a product map linked to OKRs, Sofi transformed the team's perspective. Regularly revisiting the product map and involving the team in strategic discussions led to a more motivated and cohesive team, contributing significantly to the product's success.   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process! You can buy L

Sofi Simonyan: The Dangers of Overcommitting, and How it May Lead to Agile Team Burnout Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Sofi shares the story of a high-performing team that overcommitted. Despite their successes, and maybe because of them, the team had developed an unhealthy self-confidence that led to trouble. Initially praised for their can-do attitude and high-quality releases, the team began to struggle with burnout. Sofi highlights the dangers of overcommitment and the importance of sustainable pace, transparent stakeholder communication, and the need for fresh projects to prevent burnout. Featured Book of the Week: How to Speak Tech by Vinay Trivedi In this segment, Sofi introduces How to Speak Tech: The Non-Techie’s Guide to Key Technology Concepts by Vinay Trivedi, a must-read guide for anyone navigating the tech industry. The book simplifies compl

Sofi Simonyan: From Silos to Synergy: Building Remote Relationships With Distributed Agile Teams Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Sofi assumed connecting with her remote team would be easy since she had prior experience in a distributed team environment. However, as she was starting a new job in a new country during the pandemic, Sofi quickly learned it wasn't that simple. She faced unexpected challenges, like team silos and surprising escalations during retrospectives. Sofi realized she needed to invest more in personal connections and understanding cultural backgrounds. Her journey underscores the importance of building relationships and fostering team collaboration, especially in remote settings.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeh

Karina Margole: User-Centric Product Ownership, A Key to Agile Team engagement Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: User-Centric Product Ownership, A Key to Agile Team engagement Karina shares a success story of an engaged and technically adept Product Owner who collaborated closely with the team and stakeholders. This PO’s focus on user-centric solutions and effective communication led to a successful project outcome.  The Bad Product Owner: The Consequences of a Disengaged and Absent Product Owner In this segment, Karina tells the story of a project plagued by an absent Product Owner, leading to poor communication and integration issues between teams. This scenario highlights the importance of a PO's active involvement in the development process. What happens when a Product Owner is disengaged? Discover the pitfalls of absentee Produ

Karina Margole: The True Purpose of Scrum Ceremonies, and How They Help to Grow Self-organizing Agile Teams  Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this segment about Scrum Master success, Karina emphasizes the importance of understanding the purpose of Scrum ceremonies and fostering a culture where team members proactively address issues. Are your teams self-correcting and collaborative? Learn the key indicators of Scrum Master success and how to cultivate them within your teams. Featured Retrospective Format for the Week: Silent Retrospectives  Karina introduces the "no speaking" retrospective format, where participants use written feedback to express their thoughts. This method encourages contributions from those uncomfortable with speaking out loud, fostering a safer environment for all team members. How can silent retrospectives enhance team engagement and

Karina Margole: Helping a DevOps Team Regain Focus, and More Control of Their Work Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. In this episode, Karina shares a case study of leading an Agile transformation within a DevOps/Infrastructure team. By dividing responsibilities between handling immediate requests and long-term projects, the team found a balance. To help adoption of their process by their users, they introduced QR codes for request submissions, making the process engaging and user-friendly. How can you streamline incoming requests while maintaining long-term project focus for DevOps teams? Discover practical tips for managing change and improving team workflow.   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Managemen

Karina Margole: When Agile Teams Sprint into Burnout, and How to Avoid the Burnout Trap! Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Karina shares her experience managing multiple teams in a high-pressure game development project. With continuous sprints and mounting technical debt, the teams faced burnout and tunnel vision. She stresses the importance of maintaining a sustainable work pace and periodically stepping back to assess long-term goals. Are your teams sprinting toward burnout? Learn how to balance productivity and sustainability in agile projects. Featured Book of the Week: System Coaching and Constellations by John Whittington Karina explores the complexities of working within systems and the significant impact of external systems on our work. Systemic Coaching and Constellations: The Principles, Practices and Application for Individuals, Teams and Groups

Karina Margole: Learning to Collect Feedback from the Right Source Instead of Listening Only to the Agile Team! Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Early in her career, Karina tackled a challenging consultancy project. Trusting the internal team’s feedback, she proceeded without consulting the client directly, only to find out - too late - that the client had been pleased with the work and the changes she suggested had negative consequences! This taught her the importance of gathering information firsthand and considering multiple perspectives in any situation. She emphasizes double-checking your understanding and being open to changing your mind to ensure comprehensive decision-making. Learn about Karina's key insights on client communication and making informed decisions.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scru

Kevin Hoey: The Product Owner as a Team Player in Agile Teams Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Product Owner as a Team Player in Agile Teams Kevin highlights the qualities of an exceptional Product Owner who excels in communication, provides clear context, and uses inclusive language like "us" and "we". This PO effectively conveys the product vision, fosters team collaboration, and ensures everyone understands the impact of their work. Kevin underscores the importance of over-communication and listening, demonstrating how great POs drive team success. The Bad Product Owner: From Absent to Engaged, Removing the Absent PO Dynamics Kevin discusses the challenges of working with an absent Product Owner, which he identifies as a significant anti-pattern. He shares his experience of addressing the issue by understanding the PO’s pres

Kevin Hoey: Two Scrum Master Critical Tasks: Measuring Value Delivery in Agile Teams, And Aligning With Stakeholders Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When it comes to success for scrum masters, Kevin focuses on people-centric approaches, continuous improvement, and value delivery. He emphasizes aligning with stakeholders' goals and measuring outcomes. Kevin discusses the importance of having a product roadmap and vision, conducting health checks, and striving for daily improvement. Removing unnecessary steps and making processes more efficient are key to achieving better outcomes for the team and the business. Featured Retrospective Format for the Week: Order Stories by Cycle Time Kevin emphasizes the necessity of retrospectives, especially for teams that claim to be too busy. He discusses the anti-pattern of avoiding retros, highlighting the benefits of exa

Kevin Hoey: How to Master Stakeholder Collaboration in Agile Environments During Change Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Kevin discusses the constant nature of change in the scrum master role, highlighting the challenges of working with external stakeholders who often revert to command-and-control under pressure. He stresses the importance of coaching stakeholders on agile principles, prioritizing high-value items, and showing progress every sprint. Kevin shares tips on managing scope, meeting deadlines without compromising quality, and the value of incremental delivery to reduce risk and extract value.   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired cha

Kevin Hoey: Fostering Agile Team Collaboration in Remote Settings Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Kevin describes a team struggling with collaboration, where members worked in isolation and did not work towards a sprint goal. This led to over-the-wall work handoffs and blame in the team. Kevin emphasizes the importance of having cameras on during remote meetings to foster team connection. He shares that effective scrum masters unlock team productivity by focusing on people first, ensuring everyone is aligned and engaged in their work. Featured Book of the Week: Drive by Dan Pink Kevin shares that his greatest influence isn't a book, but the Agile podcasts such as this one and others. As a new scrum master, it was the insights from experienced professionals that shaped his journey. However, he recommends "Drive" by Dan Pink, which emphasizes intrinsic motiv

Kevin Hoey: How to Speedup Agile Team Deliveries With Better Story Splitting Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Kevin reflects on his early career, sharing a time when his team of 12 struggled due to an anti-pattern of splitting stories by roles, causing an eight-week delivery delay. Kevin recognized the issue and initially approached the team with a focus on adherence to the Scrum guide, which didn't resonate. He later revised his approach, explaining the benefits, and managed to persuade the team to deliver one story in one go, although unsuccessfully at first. Through continuous effort, he introduced better story splitting, quick deliveries, and built trust with stakeholders, boosting team morale and productivity.   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the t

Stella Ihenacho: Agile Team Collaboration and Setting a Clear Product Vision, Two Critical Product Owner Skills Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: Team Collaboration and Setting a Clear Product Vision, Two Critical PO Skills In the great PO segment, Stella highlights an exemplary Product Owner who, despite lacking deep technical knowledge, developed a clear vision and strategy for the product and communicated it clearly to the team. This PO regularly collaborated with subject matter experts and held frequent calls to align with team members on the roadmap. By fostering a shared product vision, this PO exemplified effective leadership and teamwork. The Bad Product Owner: Engaging the PO to Create Clarity and Purpose for the Agile Team Stella shares the story of a Product Owner who was present but not engaged with the team. This PO mis

Stella Ihenacho: Building Self-organizing Agile Teams and Measuring Success Through Delivery Metrics and Team Well-being In this episode, Stella explores the complex definition of Scrum Master success, focusing on team dynamics, agile principles, and sustainable delivery. She emphasizes transparency, ownership, and continuous improvement. Stella shares her approach to building self-organizing teams and measuring success through delivery metrics and team well-being.  Featured Retrospective Format for the Week: Start/Stop/Continue Retrospective Stella’s favorite retrospective format, Start/Stop/Continue, is simple yet powerful. Stella tweaks the format to always start with a gratitude exercise, setting a positive tone, and encourages openness about possible issues to be discussed. Stella explains how this format is accessible to any team and fosters continuous improvement. Listen in to find out what makes this format so effective, and how can it be implemented seamlessly. [IMAGE HERE] Retrospectives,

Stella Ihenacho: How to Effectively Manage a Tool Transition in an Agile environment In this episode, Stella talks about her experience transitioning multiple teams from another system into JIRA as their work management tool. In this story, Stella emphasizes the challenges that any change can bring, even a simple tool change. Teams were initially resistant, fearing the new tool would disrupt their work. Stella highlights the importance of stakeholder engagement workshops, pilot projects, and finding tool champions. She provides practical tips on gaining leadership buy-in and establishing clear feedback loops. How can we effectively manage tool transitions in agile environments?   [IMAGE HERE] As Scrum Master we work with change continuously! Do you have your own change framework that provides the guidance, and queues you need when working with change? The Lean Change Management framework is a fully defined, lean-startup inspired change framework that can be used as the backbone of any change process!

Stella Ihenacho: Breaking the Blame Cycle in Agile Teams With Coaching and Customer Collaboration Stella shates the story of a high-stakes project team plagued by blame-shifting and management interference. The project’s tight deadlines and high complexity led to fear and blame culture in the team. Upon investigation, Stella became aware of some customer agreements made without team input. To overcome these anti-patterns, Stella’s strategy involved separate retrospectives for different groups and resetting customer expectations. Listen in to learn about fostering a blame-free culture and aligning team and customer expectations. Featured Book of the Week: Atomic Habits by James Clear Stella shows how transformative power of small, incremental changes helped her. She found out about that approach from the book "Atomic Habits" by James Clear. She explains how these principles apply to agile transformations, emphasizing that success is built over time, not through quick fixes. Stella shares tips on focus

Stella Ihenacho: From Project Manager to Scrum Master, The Critical Agile Ideas we Need to Adopt Stella talks about her journey from project manager to Scrum Master, revealing how she struggled to balance both roles. She learned the critical difference between the two, focusing on trust and empowerment for her teams. When it comes to a critical lesson she learned in the process, Stella talks about a developer who resisted support, highlighting the importance of early intervention and effective 1:1s. What can we learn from her transition and the lessons on team support?   [IMAGE HERE] Recovering from failure, or difficult moments is a critical skill for Scrum Masters. Not only because of us, but also because the teams, and stakeholders we work with will also face these moments! We need inspiring stories to help them, and ourselves! The Bungsu Story, is an inspiring story by Marcus Hammarberg which shows how a Coach can help organizations recover even from the most disastrous situations! Learn how Marcus

Esther Schmit: The Power of a Positive Product Owner in Agile Teams Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. The Great Product Owner: The Power of a Positive Product Owner in Agile Teams In this segment, Esther shares an inspiring story about a Product Owner who truly excelled in his role. This PO was a student who brought enthusiasm, a willingness to learn, and a supportive attitude to the team. Esther discusses how his positive energy and eagerness to help had a ripple effect, boosting the team's morale and performance.  The Bad Product Owner: Customer First, How to Avoid PO’s from Focusing on Technical Details In this segment, Esther shares how Product Owners who come from a technical background can become micro-managers for the team. She explains how these POs can sometimes get too involved in technical decisions, which can negatively affect the team's autonom

Esther Schmit: Setting and Achieving Goals with an Agile Approach to the Scrum Master Role Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. When it comes to defining Scrum Master success, Esther talks about the importance of setting personal goals and regularly checking in on them. She offers practical tips, such as defining your own success criteria, making your goals visible, and asking for feedback from teams and stakeholders. Esther also talks about the value of reflecting on each ceremony and how you can use metrics like Return on Time Invested (ROTI) to gauge effectiveness.  Featured Retrospective Format for the Week: Story Cubes Retrospective When it comes to retrospectives, Esther believes that varying retrospective formats helps to keep team members engaged. She shares practical tips, such as using Story Cubes and encouraging team members to talk about themselves t